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Operate and scale daily fund and payment operations across multiple funds and currencies. Execute subscriptions/redemptions, manage SWIFT/SEPA flows, reconciliations, liquidity and NAV support, coordinate with external administrators, build controls and automations, support regulatory reporting (ACPR), and resolve client operational issues while partnering with Product, Engineering, and Legal & Compliance.

Own end-to-end client care and success: respond to inbound support, design AI-powered support workflows, monitor client health, manage key accounts, drive adoption and expansion, and partner with Product/Engineering to reduce ticket volume and improve the product experience.

Own end-to-end investor onboarding and KYC across multiple European markets: perform first-level KYC for individuals and entities, verify documents and bank accounts, monitor ongoing due diligence, escalate AML issues, investigate complex cases with Compliance, and drive onboarding improvements by leveraging AI/automation and partnering with Product and Engineering to streamline workflows and documentation.

Build and enhance customer-facing applications and APIs, integrate external financial and compliance systems (KYC, banks, AML), and develop monitoring and alerting. Work across frontend and backend in a small engineering team to deliver production-grade fintech infrastructure.

Own the full sales cycle for Italy: hunt and close new accounts, manage client relationships, develop market-specific sales strategies, report performance, and provide market feedback to inform product and GTM decisions.

Drive Spiko's growth in Germany by owning the full sales cycle: hunt and close new accounts, manage and grow client relationships, develop market-specific sales strategies, report performance, gather market feedback, and help build the German sales team.

Own the full sales cycle in the Netherlands: hunt and close new accounts, manage key client relationships, develop market-specific sales strategy, report performance, and provide market feedback to founders while helping build the local sales team.

Lead EU license applications (MiFID, MiCA), manage passporting and cross-border regulatory compliance, liaise with regulators and external counsel, draft procedures and reports, and support legal matters across products, jurisdictions, and corporate needs.

Own Spiko's institutional distribution across Europe: prospect, qualify, close and onboard fintechs, asset managers, funds and wealth firms. Manage full sales cycle, grow AUM via account management and upsells, provide market and regulatory intelligence, collaborate with product/legal/founders, and track pipeline and performance metrics.

Own and shape the customer-facing web app and marketing landing page using React/Next.js. Define frontend architecture, standards, accessibility, performance, and developer tooling. Build complex, data-rich UIs with designers and full-stack engineers, improve CI/CD and developer experience, and introduce AI-assisted frontend workflows.