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Handles warm inbound and outbound leads through phone, text, email, and chat; builds rapport, creates urgency, and converts prospects into booked laser hair removal consultations. Coordinates scheduling with clinics, documents interactions, follows scripts and procedures, manages multiple systems, meets KPIs, and participates in coaching and training within a fast-paced, collaborative call center.

Assists clinic leadership by driving sales KPIs, conducting personalized client consultations, recommending treatment packages and add-on services, and supporting financing options. Maintains client records, schedules appointments, handles calls and financial transactions, and supports clinic operations. Leads daily team activities during the clinic manager’s absence while ensuring excellent customer service and a high-quality client experience.

Engages clinic clients, builds relationships, supports sales growth, schedules appointments, answers calls, updates records, assists with treatment-room upkeep, and completes administrative and operational tasks. The role collaborates with clinic staff to meet sales goals, promote upsell opportunities, gather client feedback, and provide a welcoming experience. Full-time availability, including evenings and weekends, is required.

Manage and optimize paid social campaigns across platforms, analyze performance metrics (CPL, CPA, ROAS), run tests, and produce actionable reports. Collaborate with creative, influencer, analytics, and marketing teams to scale successful strategies and improve campaign ROI.

Lead clinic sales by converting qualified leads, closing treatment package sales, analyzing KPIs, managing client relationships, and coaching a team of two to five employees. The role includes product consultations, financing support, client retention, referrals, scheduling, sales tracking, and customer service while driving revenue and maintaining a positive clinic environment.

Lead a sales team of two to five employees, guide clients through laser hair removal consultations, sell treatment packages, manage the sales cycle, analyze KPIs, drive revenue, develop staff, support customer retention, and maintain strong client relationships.

Leads clinic sales by converting qualified leads into clients, achieving revenue targets, managing the sales cycle, analyzing KPIs, promoting laser hair removal packages, and coaching a team of two to five employees. Builds client relationships, supports retention, uses financing options, solicits referrals, and manages scheduling and sales-tracking systems while delivering exceptional customer experiences.

Leads clinic sales activities, conducts personalized client consultations, recommends service packages and financing options, and drives sales KPIs. Supports appointment scheduling, client communications, record maintenance, transactions, and clinic opening and closing. Oversees daily team operations when the clinic manager is absent while maintaining high customer service standards and supporting medical staff with treatment-room upkeep.

Designs, builds, optimizes, and tests Snowflake lakehouse architecture and ETL/ELT pipelines integrating Salesforce, marketing, and business data. Develops Bronze, Silver, and Gold data models, semantic layers, and datasets for Power BI, analytics, and AI initiatives. Implements data quality and governance procedures, maintains Git repositories, documents architecture, leads solution design, reviews code, mentors engineers, and communicates technical solutions to stakeholders.

Develop and maintain data quality standards, documentation, automated monitoring, and testing across Milan’s data platform. Investigate data issues, perform root cause analysis, collaborate with data engineers and business intelligence teams on remediation, and recommend governance and pipeline improvements. Communicate quality risks and findings to technical and business stakeholders while promoting organization-wide data quality practices.