Provides front-desk, clerical, records-management, and administrative support for an adoption program. Duties include answering calls, greeting visitors, processing mail, data entry, document imaging, electronic and paper records retrieval, authorization review, confidential-information redaction, request tracking, audit support, and coordination with staff and records requestors. Requires strong organization, customer service, confidentiality, and compliance with applicable policies and regulations.

Promotes the agency and its services through social media, public presentations, newsletters, promotional materials, community networking, special events, donation drives, and grant development. Coordinates Children's Partnership Council meetings, budgets, communications, and regional outreach across 13 counties. Builds relationships with community stakeholders, funders, staff, and network providers while ensuring consistent messaging and supporting the organization's mission.

Provide high-level executive support to the CEO and Executive Leadership Team: manage calendar, coordinate meetings and travel, prepare briefings and reports, track initiatives, support leadership meetings and retreats, plan agency-wide events, handle confidential correspondence, reconcile expenses, and oversee special projects to strengthen organizational alignment and culture.