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Perform vulnerability assessments and penetration tests on web and mobile applications, source code, and network devices using tools like BurpSuite, Nessus, Nmap, Metasploit, and OWASP ZAP. Analyze scan and exploit results, recommend remediations, monitor new vulnerabilities, and maintain expertise in attack techniques and countermeasures.

Own end-to-end resolution of complex SaaS product issues by investigating tickets, analyzing logs and API traces, reproducing bugs, and collaborating with Engineering and Product. Support customers through ticketing tools, Slack, and email while meeting SLAs. Troubleshoot cloud, HRIS, ITSM, and identity integrations, assist with onboarding, monitor trends, support incident response, and maintain runbooks and documentation.

Lead the account-based marketing program by defining target accounts, mapping buying committees, designing campaign strategies, coordinating with sales and SDR teams, briefing performance and product marketing, and reporting on engagement, SQLs, and pipeline. The role emphasizes strategic orchestration and pipeline outcomes rather than media buying, content writing, or people management.

Lead product strategy and roadmap for AI-native GRC modules. Write unambiguous PRDs and API contracts, shape architecture decisions, use AI tools for prototyping, define telemetry and success metrics, and synthesize customer feedback to prioritize features and drive launches.

Identify and qualify new business opportunities across North America, execute multi-channel outreach, research prospects, manage leads in HubSpot, create BD materials, attend regional events, and build long-term customer relationships to expand the customer base.

Identify and qualify new business opportunities across North America, execute multi-channel outreach, manage leads in HubSpot, craft outreach materials, attend regional events, and develop long-term customer relationships to expand the SaaS customer base.