Top Tech Jobs & Startup Jobs

Develops product positioning, messaging, go-to-market strategies, launches, competitive intelligence, sales enablement, demos, and interactive buyer experiences for an AI-powered B2B SaaS platform. Partners with Product, Sales, Marketing, Design, and Customer Success to translate complex capabilities into compelling customer stories, improve the buying journey, build alignment, and support adoption and growth.

Own the EMEA customer marketing strategy and programs supporting retention, expansion pipeline, ARR growth, and account expansion. Partner closely with Sales, Customer Success, and Account Managers to segment customers, identify risk and growth signals, run targeted campaigns, create customer advocacy and industry programs, and deliver regional events. Measure program performance, report results, adapt central marketing initiatives, and use customer insights to influence positioning, content, and commercial priorities.

Own North American customer growth marketing strategy for a B2B SaaS business. Partner with Sales, Account Management, and Customer Success to drive expansion pipeline, ARR, retention, adoption, account-based programs, industry initiatives, customer events, and advocacy. Segment customers, identify growth and risk signals, create multi-touch programs, source customer stories, measure performance, and adapt central marketing programs for the region.

Own a portfolio of ANZ B2B SaaS customers across onboarding, adoption, value realization, renewals, retention, and expansion. Build relationships with stakeholders, lead success and business reviews, manage renewal readiness and commercial conversations, identify growth opportunities, monitor customer health and usage signals, maintain accurate CRM records, and collaborate cross-functionally to resolve issues and improve customer outcomes.