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Provides confidential executive and administrative support, including meeting and board coordination, minutes, correspondence, presentations, scheduling, travel arrangements, records, databases, budgets, performance tracking, and project coordination. The role requires independent judgment, organization, discretion, strong communication, and the ability to manage multiple priorities while supporting leaders, staff, patients, members, and the public.

Provides high-level executive and Board support through complex administrative, confidential, and analytical duties. Responsibilities include managing schedules, meetings, travel, correspondence, records, budgets, expenses, reports, office supplies, and Board materials. Coordinates leadership projects, tracks performance metrics, supports department operations, and communicates executive directives. The role also assists with staff coordination, mentoring, meeting minutes, customer interactions, complaint documentation, and database reporting while managing multiple priorities independently.

Leads HR Shared Services operations, standardized service delivery, employee records, HR transactions, policy administration, and employee support programs. Oversees Workday workflows, ticketing systems, automation, AI-enabled self-service, dashboards, regulatory reporting, compliance, and process improvement. Manages service quality, escalations, team performance, hiring, employee relations, and staff development while partnering with HR leadership and ensuring efficient employee experiences.

Supports executive leadership by managing calendars, meetings, communications, travel coordination, committee materials, minutes, presentations, correspondence, and follow-up actions. The role tracks deadlines, performance metrics, and leadership projects while serving as a professional point of contact for executives, staff, physicians, patients, and external partners. It requires discretion, independent judgment, strong organization, and the ability to manage confidential information and competing priorities in a fast-paced healthcare environment.

Performs financial operations, including monthly calculations, reporting, journal entry reviews, general ledger reconciliations, and monthly close activities. Coordinates audit schedules and information requests, supports compliance reporting, maintains financial databases and spreadsheets, and collaborates with internal departments and external parties to ensure accurate and timely information.

Supports administration, configuration, troubleshooting, testing, documentation, and maintenance of ServiceNow ITSM applications. Builds and maintains catalog items, forms, workflows, business rules, client scripts, notifications, integrations, and data imports. Assists with requirements definition, acceptance testing, incident and request resolution, production support, change management, and platform enhancements while collaborating with users and application teams.

Provides HR support for hiring and onboarding, including HRIS new-hire transactions, E-Verify/I-9 processing, fingerprinting compliance with NM DOH, immigration/H1B monitoring, monthly audits and invoice reconciliation, training development, and first-day new-hire presentations. Advises management and makes final determinations on hire completion.

Develops advanced financial models, pro formas, ROI analyses, and business cases for healthcare initiatives. Integrates Epic and enterprise data, performs scenario and sensitivity analysis, evaluates strategic investments, and translates complex datasets into executive insights. The role supports decision-support systems, dashboards, financial process improvement, data governance, and enterprise financial decision-making across hospitals, clinics, and managed care operations.

Provides high-level administrative and analytical support to healthcare executives and staff. Coordinates meetings, committees, board materials, minutes, schedules, travel, correspondence, presentations, records, policies, databases, budgets, and performance tracking. Supports leadership projects, communicates executive instructions, coordinates work, and provides operational assistance while exercising independent judgment, confidentiality, organization, and prioritization in a fast-paced environment.

Serves as the primary HR advisor to hospital, clinical, and operational leaders. Leads employee relations, workplace investigations, workforce planning, talent development, compensation and benefits guidance, recruitment support, compliance, HR analytics, and leadership coaching. The manager also leads and develops HR Generalists and Specialists while aligning workforce strategies with organizational goals and supporting effective HR service delivery.