Processes and reconciles daily ACH transactions, coordinates electronic file delivery, supports checking and electronic banking operations, and resolves or escalates processing issues. Provides customer and employee support, assists with system testing and business continuity activities, maintains core-system records, and cross-trains across departmental functions while following bank controls, procedures, and regulatory requirements.

Develop and manage commercial loan and deposit relationships in the Syracuse market; structure, negotiate, and close commercial and commercial real estate loans; perform credit analysis and financial statement review; manage portfolio monitoring and annual reviews; collaborate with internal partners and ensure regulatory compliance while expanding market presence through networking and community engagement.