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Drive sales and margin growth for residential and light commercial HVAC products by developing new business, managing customer relationships, expanding established accounts, and improving retention. The role uses CRM analytics, market analysis, and cross-functional collaboration to create data-driven sales strategies. The Account Executive will spend up to 80% of their time in the field and work with HVAC dealers and contractors across assigned markets.

Leads Account Executives and drives revenue growth, market expansion, margin improvement, and customer retention across a Central Florida HVAC/R territory. Responsibilities include setting sales objectives, developing market strategies, coaching field teams, conducting customer visits, managing executive relationships, supporting complex negotiations, identifying business opportunities, and using CRM analytics to guide performance and strategic decisions. Requires extensive sales leadership experience and HVAC industry knowledge.

Provides commercial HVAC order entry and post-sales customer support. Coordinates shipments, logistics, manufacturers, sales teams, and customers to ensure accurate order processing and project timeline adherence. Reviews order holds, margins, warranties, startups, direct-ship invoicing, and aging reports. Maintains customer relationships, supports walk-in and telephone inquiries, assists with new-hire onboarding, and recommends solutions to commercial HVAC order and technical issues.

Leads a remote Tier 1 customer support organization across phone, email, chat, and SMS. Oversees triage, case resolution, escalations, staffing, SLAs, KPIs, quality, productivity, and customer satisfaction. Uses Salesforce data and root-cause analysis to improve workflows, routing, knowledge content, and controls. Partners with AI and automation teams to migrate repeatable inquiries to Tier 0 self-service, while providing executive reporting and driving continuous improvement.

Manages daily hub and warehouse operations, including safety, transportation costs, inventory control, workflow, service quality, compliance, Lean process improvement, budgeting, KPIs, employee training, and performance management. Oversees Hub Managers and warehouse staff while ensuring productivity, quality, service, and safety objectives are achieved across operations.

Manages daily hub and warehouse operations, including safety, inventory control, transportation costs, workflow, service quality, productivity, and compliance. Leads Hub Managers and warehouse employees, establishes KPIs, implements Lean improvement plans, supports budgeting, coordinates staffing, ensures training and SOP adherence, and handles employee performance actions. The role requires operational leadership, analytical problem-solving, Microsoft Office proficiency, forklift operation, and willingness to travel.

The Account Executive drives sales and margin growth for HVAC products by identifying new business, recruiting contractors, managing client relationships, and closing deals. Responsibilities include territory development, sales presentations, CRM documentation in Salesforce, pipeline and margin analysis, forecasting, and collaboration with marketing, pricing, technical, and order-management teams. The role is field-oriented, requiring up to 80% of time with customers and prospects.

Coordinates recruiting, candidate communications, interviews, background checks, offers, onboarding workflows, and new-hire orientations. Maintains accurate employee records in HCM systems, supports compliance requirements, assists with sourcing initiatives, and trains hiring managers on recruiting and onboarding procedures. The role requires strong organization, confidentiality, communication, multitasking, and proficiency with Microsoft Office and HR systems.

Drives sales and margin growth for residential and light commercial HVAC products by developing new business, managing customer relationships, expanding established accounts, and executing strategic sales initiatives. Uses CRM analytics and market insights to identify opportunities, improve retention, and optimize revenue. Collaborates with marketing, credit, operations, and regional leaders while spending up to 80% of the time in the field.

Drive sales and margin growth for residential and light commercial HVAC products by acquiring new business, expanding existing accounts, managing customer relationships, and improving retention. Develop strategic sales initiatives, analyze CRM and market data, identify high-value opportunities, collaborate with marketing, credit, and operations teams, and spend up to 80% of the time engaging customers in the field.