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Provides frontline HR operational support across the employee lifecycle, including onboarding, leave, pay and entitlement enquiries, workplace health and safety processes, visa and mobility matters, benefits, superannuation, and payroll preparation. Maintains accurate employee records, prepares documentation, responds through multiple service channels, applies HR policies, escalates complex matters, and contributes to process and knowledge-resource improvements.

Delivers complex HR transactions, resolves escalated employee enquiries, maintains HR data integrity, and ensures compliance with legislation, enterprise agreements, and policies. Oversees onboarding, payroll, leave, WHS, casual employment, benefits, variations, and superannuation processes. Coordinates workflows, quality assurance, and process improvements while coaching People Operations Officers and supporting accurate, consistent HR service delivery.

Provide advanced expertise in implementing, operating, maintaining, and improving enterprise network infrastructure across a multi-campus university. Diagnose complex incidents, implement changes, monitor network performance, support segmentation and Zero Trust initiatives, strengthen automation and observability, and coordinate with technical teams, vendors, and managed service providers to transition reliable network services into operations.

Lead Western Sydney University’s media strategy, media relations, storytelling, reputation management, and critical incident communications. Build journalist relationships, identify newsworthy opportunities, translate complex research and institutional priorities into compelling coverage, and lead a high-performing media and social media team. The role requires senior leadership experience in complex, publicly accountable organizations and strong knowledge of the Australian media landscape.

Leads complex business analysis for strategic operational initiatives, assessing current and future-state processes, systems, data, structures, and reporting. Facilitates stakeholder workshops, documents requirements, evaluates dependencies and change impacts, and develops feasibility assessments, use cases, and business cases. Supports testing, validation, implementation, and benefits realization while mentoring and overseeing Business Analysts and ensuring consistent, high-quality outputs.

Leads engagement strategy, strategic communications, partnerships, events, and growth initiatives for a higher education organization. Builds relationships across industry, government, education, and community sectors; identifies collaboration opportunities; advises senior leaders; and drives advocacy, reputation, innovation, and measurable stakeholder outcomes.

Provides executive and project support to the Chief Financial Officer and Finance Leadership Team. Coordinates strategic projects, deliverables, stakeholder engagement, events, forums, governance activities, procurement, expenditure, invoices, reporting, confidential communications, and executive documentation. The role monitors project milestones, supports strategic planning, maintains records, and helps ensure effective Finance portfolio operations and compliance with university policies.

Provides accurate administrative support for the Pay Confidence Program, including correspondence, meeting coordination, record and database maintenance, reporting, documentation, and stakeholder enquiries. The role requires prioritising competing tasks, communicating professionally with staff and service providers, and adapting to changing processes while maintaining accuracy and meeting deadlines.

Coordinates, researches, drafts, and edits executive communications for the Vice-Chancellor and Chancellor. Produces briefing notes, speeches, opinion articles, social media content, and background papers for internal and external audiences. Sources and verifies information, coordinates reviews and approvals, monitors higher education, policy, and media developments, and supports communication processes while handling sensitive matters discreetly.

Provides high-level administrative and executive support to Indigenous education and research leaders. Responsibilities include calendar and meeting coordination, travel, correspondence, financial administration, records management, reporting, presentations, project and event coordination, and follow-up of actions and deadlines. The role builds relationships with university, community, industry, and Indigenous stakeholders while supporting divisional operations and strategic priorities across multiple campuses.