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Lead helpdesk operations delivering Tier I/II support, troubleshooting hardware and software issues, managing service tickets and escalations, mentoring junior staff, and ensuring compliance with IT policies and timely resolution of end-user problems.

Support RMF processes and cybersecurity compliance for DoD systems: develop and maintain SSPs, POA&Ms, perform vulnerability scanning and remediation (ACAS/SCAP), implement STIGs/SRGs, use eMASS/VRAM, manage configs, image assets, and support ATO/IATT/AO activities while working onsite at NSWC-PD.

Manage DoD-focused IT and cybersecurity programs as an on-site IT Program Manager in Washington, DC. Requires active Secret clearance, leading technology and security projects, coordinating stakeholders, and supporting transformative IT/DevSecOps and product management initiatives. Ensure compliance with federal requirements and support MC&FP/DASD missions; candidates with FedSIM or Office of Personnel & Readiness experience are strongly preferred.

Provide onsite systems administration and help-desk support for NSWC-PD, troubleshooting user systems (including laptops), maintaining information systems per DoD requirements. Must hold active Secret clearance and IAT II certification, have an associate degree in a related field, and at least three years' relevant experience.

Provide information assurance compliance support for systems supporting NSWC-PD. Ensure IA policies, controls, and documentation meet DoD requirements, perform assessments/audits, and maintain IAM II responsibilities. Work onsite at NSWC-PD or regional contractor office. Requires active Secret clearance, IAM II certification, bachelor's in CS/IT (or related), and 4 years IA compliance experience.

Design, build, and automate secure, scalable data pipelines and storage across classified and unclassified hybrid cloud environments. Lead data interconnectivity, ETL/ELT, cross-domain transfers, and advise as SME to ensure data availability for mission analytics while managing multiple agile projects.

Manage and maintain network infrastructure (routers, switches, firewalls, WAN/LAN). Ensure network security and performance, enforce STIG compliance, administer VPNs, perform monitoring and troubleshooting, and support virtualization, cloud, and Zero Client architectures.

Lead Tier 2 technical support for a large enterprise federal environment. Manage SLAs, ITSM processes, incident/problem/change management, and workforce reporting. Provide technical escalation, root cause analysis, account administration, endpoint and GFE support, secure remote access troubleshooting, and supervise hiring, performance, and contract deliverables.

Provide onsite end-user support in Colorado Springs: troubleshoot hardware/software, resolve helpdesk tickets, ensure IT policy compliance, and maintain customer service for DoD-related systems requiring Secret clearance and DoD 8140 certification.

Lead design, development, and implementation of enterprise IT solutions supporting USASMDC. Architect and build collaborative tools, web apps, and automation workflows using SharePoint 365, Dynamics, Power Platform, .NET/C#, SQL, and related technologies. Provide technical leadership, manage complex projects and teams, and ensure compliance with DoD cybersecurity standards.