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Provide operational support to underwriters and underwriting assistants across Ledgebrook products: manage submission intake, review for completeness, triage submissions against underwriting appetite and guidelines, obtain required broker information, maintain documentation, facilitate account setup and transactions, and support pre- and post-bind insurance activities.

Summer internship building and deploying AI-powered automations for FP&A and Accounting: audit workflows, prototype agentic LLM solutions, implement Python automation and orchestration, validate with finance teams, document builds, and present results to leadership.

Design UI components, screens, and flows in Figma; translate wireframes into high-fidelity mockups; collaborate with frontend engineers during handoff; run usability reviews and user interviews; maintain versioned design libraries and document components.

Lead functional configuration and design of Workday Financial modules, gather and analyze finance requirements, implement end-to-end financial processes, support UAT and production deployments, provide post-go-live support, and partner with finance teams for process improvements and compliance.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.