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We are seeking an Underwriting Support Analyst to join our growing operations team and play a critical role in providing superior support to the Underwriting and Operations Units. As the Underwriting Support Analyst, you will work closely with Underwriting Assistants and Underwriters on Ledgebrook products. The role will give you an in-depth understanding of multiple insurance products in the US market.
This is an exciting opportunity to combine your insurance expertise with strong customer focus. With the team's and company's growth, the role will offer a fantastic opportunity for personal development and broader responsibilities on pre and post-bind sides of insurance contracts. Ledgebrook prides itself on its open and transparent culture which will give you great exposure to everyone in the company.
Since Ledgebrook recently entered the Polish market, you will play an integral role in the company's long-term success.
Experience:
As a future Ledgebrook Underwriting Support Analyst, your experience and qualifications should include:
- Prior general/technical underwriting support experience across various lines of business and coverages.
- Experience in submission process management, including review for completeness to handle or facilitate account clearance and set-up.
- Understanding of basic underwriting data analysis to execute submission triage activities, i.e. review submission information in relation to underwriting appetite and guidelines to assist underwriting staff with eligibility determination and prioritization of opportunities.
- Ability to obtain required information from brokers, organizing/maintaining file documentation and facilitating transactions with other underwriting support resources.
- Strong organizational skills with the ability to balance multiple tasks/projects to focus on key priorities and deadline achievement.
- Understanding of company appetites and delegated underwriting authorities.
Here at Ledgebrook, we are passionate about creating a team that is on a continuous learning journey and that shares our excitement about building a company from the ground up. Some of the characteristics we hold dear are:
- A passion to deliver a world-class customer service experience to both internal and external customers.
- Intellectual curiosity and desire to innovate processes/procedures versus being satisfied with the status quo.
- A desire to continue learning through on-the-job mentorship or formal educational/training opportunities.
- Agile prioritisation skills coupled with a keen sense of urgency that seeks to balance getting it right versus getting it done right now.
- A strong drive and desire to win together as a high-performing team.
- A moral compass to “do the right thing, period”, with zero tolerance for toxic behaviours.
Must haves
- Excellent English written and verbal communication skills.
- Proven experience in Insurance Industry.
- Experience in building successful relationships with various stakeholders at all levels.
- Strong customer focus and ability to work in a fast paced environment.
- Comfortable with MS Office Suite and Google Workspace applications.
- Excellent problem-solving skills and the ability to drive initiative.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Self-driven skills and a sense of responsibility for the entrusted tasks.
- Demonstrated attributes of attention to quality and self-discipline.
Nice to haves
- Prior startup experience.
- Bachelor’s or Master’s degree in Economy; Finance; Business Affairs or a related field.
- Competitive salary and meaningful equity ownership
- Remote work, flexible hours
- Unlimited time off policy
- Ownership, autonomy, purpose
Skills Required
- Prior general/technical underwriting support experience across various lines of business and coverages.
- Experience in submission process management, including review for completeness to handle or facilitate account clearance and set-up.
- Understanding of basic underwriting data analysis to execute submission triage activities.
- Ability to obtain required information from brokers, organize and maintain file documentation, and facilitate transactions with underwriting support resources.
- Strong organizational skills with the ability to balance multiple tasks/projects and meet deadlines.
- Understanding of company appetites and delegated underwriting authorities.
- Excellent English written and verbal communication skills.
- Proven experience in the Insurance Industry.
- Experience building successful relationships with stakeholders at all levels.
- Strong customer focus and ability to work in a fast paced environment.
- Comfortable with MS Office Suite and Google Workspace applications.
- Excellent problem-solving skills and ability to drive initiative.
- Strong communication and collaboration skills, with ability to work effectively in a team environment.
- Self-driven with a strong sense of responsibility for entrusted tasks.
- Attention to quality and self-discipline.
- Prior startup experience.
- Bachelor's or Master's degree in Economy, Finance, Business Affairs or a related field.
What We Do
Ledgebrook is an InsurTech MGA on a mission to bring Specialty insurance into the modern era. Burdened with legacy technology and processes, the industry has not kept pace with the speed of innovation seen in other sectors. Positioned at the cutting edge of the next generation of InsurTech, Ledgebrook offers the best of both worlds: innovative world-class technology deployed by a leadership team armed with decades of insurance expertise. Our long-term vision is to become a diversified full stack Specialty re/insurer competing with legacy carriers in product lines & markets across the globe. To get there Ledgebrook will build our premium base by rolling out a new Specialty product every ~6 months until we prove enough traction to raise a balance sheet, become a full stack carrier and eventually compete in the reinsurance markets as well. Our initial product will be domestic primary and excess GL E&S policies sourced via wholesale brokers. At Ledgebrook everything we do is driven by our culture: Care, Strive, Thrive Together. To succeed in modernizing the industry, we must first succeed in changing the way we do business. Talent density is our north star—fewer, better people working together as one. To that end we’ve replaced all individual incentives with generous equity packages—we play as a team, we win as a team. Everyone benefits handsomely from Ledgebrook’s success. Ledgebrook is a fully-remote US based company backed by top venture investors including Brand Foundry & American Family Ventures.
