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Manage day-to-day operational activities across customers and internal teams: coordinate deployments and field work, track installations and requests, escalate and remove blockers, maintain documentation and reports, support customer communication and technical troubleshooting, and improve operational processes.

Design, build, and operate scalable data platform infrastructure, including high-volume batch and streaming ingestion, data lake architecture, Kubernetes-based processing with KEDA, Terraform IaC, data orchestration (Airflow/Prefect), Snowflake usage, and performance tuning to support analytics and AI workloads.