Top Tech Jobs & Startup Jobs

Own and resolve complex escalated support cases end-to-end; monitor support data to detect failure patterns; perform root-cause analysis; design process fixes and automations; build agent-facing support flows and knowledge base content; enable high-quality user follow-up and cross-functional coordination with Product, Risk, and Engineering.

Execute multi-channel B2B and B2C merchant campaigns, coordinate with Key Account Managers, produce merchant-facing assets, ensure brand consistency, track campaign KPIs, deliver insights and optimize processes to scale merchant marketing and commercial growth.

Lead end-to-end CRM strategy to design and execute multi-channel campaigns and automated journeys. Optimize performance through A/B testing and analytics, manage messaging platform budgets, incorporate AI into workflows, mentor CRM specialists, and collaborate with product, marketing, commercial, and credit teams to increase customer engagement and lifetime value.

Drive enterprise sales for Aplazo's BNPL platform by owning the full sales cycle, building data-driven business cases, negotiating with C-levels at large companies, and collaborating with Product, Tech, and CS to ensure successful onboarding and account growth while meeting GMV and activation targets.

Drive merchant acquisition through disciplined outbound and inbound prospecting, consultative discovery, demos, and negotiation. Manage pipeline and forecasting in HubSpot, coordinate cross-functional handoffs, collaborate with Marketing, and report weekly to Sales Leadership to achieve predictable closes.

Lead Mexico City territory to drive revenue, profitability, and merchant portfolio growth. Manage budgets, headcount, and expansion plans; lead a commercial team; collaborate cross-functionally and execute change management to ensure operational excellence and strong customer experience.

Lead end-to-end data science projects across Credit Risk, Growth, and AI. Build, deploy, and monitor production models, run research and experimentation, work cross-functionally, and drive improvements across systems and domains with high autonomy.

Own financial models, forecasts, and unit-economics for a BNPL fintech. Build and defend monthly forecasts and budgets, analyze variances, prepare leadership and board reporting, automate reporting processes, and partner with Commercial, Risk, and Product teams to translate numbers into decisions.

Lead day-to-day accounting operations and tax compliance under Mexican NIF/MFRS. Manage AP, AR, T&E, month-end close, tax filings with SAT, audits, internal controls, and digitalization of accounting processes. Serve as primary SAT liaison and oversee team deliverables.

The Senior Product Manager for AI will lead the AI transformation at Aplazo by owning the AI roadmap, delivering AI-powered features, and developing internal tools, all while collaborating with cross-functional teams.