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Manage and grow a portfolio of key merchant accounts by driving activation, engagement, and GMV across UPI, QR, Soundbox, and EDC. Cross-sell payment products, conduct business reviews, resolve merchant issues, monitor performance to improve retention, and meet monthly sales and activation targets.

Manage a portfolio of key merchant accounts to drive activation, engagement, GMV and payment volumes across UPI/QR/EDC/Soundbox. Cross-sell payment products (Soundbox, EDC, loans, insurance), conduct business reviews, resolve merchant issues, monitor performance to improve retention, and achieve monthly sales and activation targets.

Manage a portfolio of key merchant accounts to drive activation, engagement, and GMV growth across UPI, QR, Soundbox, and EDC. Cross-sell payment and value-added products, conduct business reviews, resolve issues, monitor performance, and meet monthly sales and activation targets.

Manage a portfolio of key merchant accounts to drive activation, engagement, and GMV growth across UPI/QR/Soundbox/EDC. Cross-sell payment and value-added solutions, conduct business reviews, resolve merchant issues, monitor performance to improve retention, and achieve monthly sales and activation targets.

Manage enterprise merchant accounts by building relationships, resolving escalations, driving retention and growth, leading cross-functional teams to deliver customized solutions, and reporting on client metrics. Provide inbound/outbound merchant support via calls and email and use CRM and data-driven techniques to optimize client experience.

Field sales role to grow Paytm QR device adoption among merchants in a designated area. Identify, onboard and manage small-to-medium merchants, minimize fraud risk, resolve high-risk issues, generate leads and referrals, collaborate with internal teams, and represent the Paytm brand.

Lead key account management for corporate merchants: grow revenue, acquire merchants, manage and coach sales team, build long-term client relationships, cross-sell Paytm products, forecast results, and track competition.

Lead and grow a Key Account Management team for enterprise merchants, own P&L, drive retention, upsell and cross-sell of payment solutions, manage CXO relationships, negotiate contracts, collaborate cross-functionally, analyze transaction trends, resolve escalations, and report performance to senior leadership.

Manage and grow a portfolio of enterprise merchants by acquiring new corporate payments clients, driving revenue growth, maintaining client relationships, coaching sales team, cross-selling Paytm products, and delivering forecasts and market insights to management.

Manage and grow enterprise mid-market merchant accounts in India. Serve as primary client contact, build long-term relationships, upsell and cross-sell products, generate leads through cold outreach, and leverage retail ecosystem knowledge to create account-specific solutions that are hard for competitors to penetrate.