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The Role
Manage and grow enterprise mid-market merchant accounts in India. Serve as primary client contact, build long-term relationships, upsell and cross-sell products, generate leads through cold outreach, and leverage retail ecosystem knowledge to create account-specific solutions that are hard for competitors to penetrate.
Summary Generated by Built In
About Us:
Paytm is India’s leading mobile payments and financial services distribution company. As the pioneer of the mobile QR payments revolution in India, Paytm builds cutting-edge technologies that empower small businesses with seamless payments and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology.
Requirements:
- Be the primary point of contact and build long-term relationships with clients.
- Maintaining and sustaining long-term relationships with onboarded merchants.
- Must use her/his acumen and understanding of the Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted.
- Develop deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account.
- Upselling and cross selling
Skills that will help you succeed in this role:
- Must be a go getter and individual contributor.
- Identify and meet potential clients by growing, maintaining and leveraging your network.
- Should have good exposure in cold calling, pre sales and lead generation.
- Should possess good communication and negotiation skills to handle the key accounts.
- People who have managed enterprise accounts (large retailers).
- Should have excellent communication and negotiation skills.
Why join us?
A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect that is earned, not demanded from your peers and manager.
Skills Required
- Serve as primary point of contact and build long-term client relationships
- Maintain and sustain long-term relationships with onboarded merchants
- Deep understanding of the Indian retail ecosystem and ability to design holistic account solutions
- Develop strong account ownership to prevent competitor entry
- Upselling and cross-selling to increase revenue per account
- Self-starter, go-getter mindset and ability to work as an individual contributor
- Identify and meet potential clients by growing, maintaining, and leveraging a network
- Experience with cold calling, pre-sales, and lead generation
- Strong communication and negotiation skills
- Experience managing enterprise accounts (large retailers)
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The Company
What We Do
Paytm Payments Services Limited (PPSL) is a wholly owned subsidiary of One97 Communications. It is a technology company that provides digital payment solutions, including payment gateways, and financial tools for businesses in India. Its mission is to drive financial inclusion by empowering online brands, startups, and small merchants to accept digital payments and manage their business operations efficiently through robust, secure, and reliable technology.
