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Lead business analysis for healthcare technology products, translating stakeholder needs into user stories, functional requirements, acceptance criteria, process flows, and UAT scenarios. Partner with Salesforce, Athenahealth, product, engineering, QA, and UX teams to analyze workflows, integrations, data dependencies, risks, and system improvements. Facilitate discovery sessions and Agile ceremonies while maintaining documentation, resolving blockers, and aligning priorities across business and technical stakeholders.

Own the backend data architecture and engineering workstream, including reliable ETL pipelines connecting ERP, business applications, and data platforms. Design schemas, improve pipeline monitoring and recovery, support Snowflake and PostgreSQL environments, and enable trustworthy analytics. Collaborate with engineering, product, and client stakeholders to translate requirements into scalable solutions, reduce technical debt, document systems, participate in Scrum ceremonies and code reviews, and help interview future team members.

Perform comprehensive manual testing of web, backend, mobile applications, APIs, and end-to-end workflows for a vaccine management platform. Create and execute test plans and cases, document and track defects, validate integrations with Epic and customer systems, and ensure accurate, reproducible test results. Collaborate with developers, business analysts, product managers, designers, and automation teams throughout the software development lifecycle. Participate in hiring interviews and contribute to continuous process improvement.

Lead the architecture and cloud migration of a clinical surgical-video platform: stabilize on-prem systems, design AWS (EKS/S3) migration, define IaC (Terraform/Kubernetes), implement observability (OpenTelemetry/SigNoz), preserve video processing/anonymization pipelines, and act as client-facing technical authority directing delivery teams.

Design and build enterprise integrations across ERP, internal applications, and third-party vendors using SFTP, APIs, and message queues. Develop .NET services on Azure, optimize SQL Server performance, maintain Logic Apps and App Services, and productionize batch jobs. Improve legacy code, translate business workflows into technical solutions, establish testing and documentation, resolve production incidents, participate in Agile ceremonies, and support hiring through interview panels.

Develop customer-facing features for a large production e-commerce platform while modernizing Java and Spring Boot services, improving reliability, and increasing delivery speed. Build unit, integration, component, and end-to-end tests; maintain AI-ready repositories; investigate production issues; collaborate across pods; participate in reviews and Agile ceremonies; document decisions; mentor engineers; and contribute to hiring.

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Lead a scrum team to design, build, and optimize scalable, multitenant web applications. Develop backend APIs and business logic in C#/.NET, front-end interfaces in React/ViewJS, and cloud-native deployments on AWS/GCP. Mentor developers, resolve production issues, implement CI/CD and TDD, and drive architecture and performance improvements.

Lead and develop an international accounting team; manage month-end, quarter and year-end close; oversee multi-entity consolidations and intercompany reconciliations; supervise AP/AR and balance sheet reconciliations; support external audits; prepare financial statements and management reporting; implement accounting policies, controls, process improvements, and system/automation projects to ensure accurate global reporting.

Drive product operations excellence across the PDLC: maintain processes and tooling, coordinate planning and rollouts, manage intake and requirements maturation, track delivery and dependencies, enable change management, generate analytics and stakeholder-facing insights to improve product delivery and customer value.