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Conduct initial phone conversations with prospective customers to collect key information, qualify leads, and hand them off to Sales. Maintain product knowledge, deliver excellent customer service, follow scripted processes, and perform other assigned tasks. Meet performance goals and support a positive, coachable team environment.

The Pre-Sales Screener Representative engages prospective customers, qualifies leads, and facilitates handoffs to the Sales team while maintaining a positive customer experience.

Design and maintain SQL Server databases and T‑SQL stored procedures; build and monitor ETL/ELT pipelines; troubleshoot and performance‑tune queries; collaborate with software engineers and data scientists; gather stakeholder requirements; monitor database health and respond to failures; learn new skills as needed. Fully on‑site at St. Peters, MO.

Administer and optimize on-premises SQL Server instances, manage Always On Availability Groups, maintain backup/DR strategies, performance-tune queries, enforce security and auditing, respond to production incidents, and collaborate with developers on schema and query changes.

The Inside Sales Representative assists customers with vehicle coverage options, handles inbound calls, and closes leads to drive sales performance.