Handle inbound/outbound inside sales: process orders from quote to invoice, check availability and ship dates, provide pricing and technical information, upsell related products, coordinate with outside sales and buyers, manage returns and acknowledgements, and maintain accurate order and customer records.

Manage customer orders from quote to invoice, answer calls and emails, process and expedite orders/returns, provide technical/application information, increase sales via upselling, coordinate with outside sales and buyers to ensure timely delivery, and maintain excellent customer service.