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Manage administrative operations for a retirement residence, including resident engagement and records, accounts receivable and payable, payroll, benefits, scheduling, compliance, supply management, and reception oversight. Lead and train reception staff, resolve resident concerns, support sales experiences for new residents, and ensure accurate, timely administrative and financial processes in a 24/7 environment.

Process payroll for salaried, hourly, unionized, and non-unionized employees; validate timesheets, deductions, benefits, adjustments, and remittances; prepare ROEs, T4s, RL-1 slips, and reports; reconcile discrepancies; maintain accurate employee records across HR and payroll systems; support compliance, system testing, process improvements, and employee payroll inquiries.

Promote senior living residences by prospecting, conducting community outreach, building referral partnerships, touring prospects, hosting events, and advancing leads through the sales cycle. Manage forecasting, competitor analysis, business development, and sales action plans to exceed occupancy and revenue targets. Build empathetic relationships with seniors and their families while closing sales and maintaining strong market knowledge.

Leads regional HR operations and a team of five HR Business Partners for a multi-site, unionized senior living organization. Serves as the labour relations subject matter expert, overseeing collective bargaining, grievances, arbitrations, investigations, compliance, and employee relations. Partners with operations, Legal, Communications, and Talent Acquisition on workforce planning, organizational change, acquisitions, performance management, succession planning, and risk mitigation.

Manages administrative operations for a retirement residence, including resident engagement and records, accounts payable and receivable, payroll, benefits, scheduling, compliance, reception, and team leadership. Oversees receptionists, supports the resident sales experience, handles customer concerns, and ensures accurate and timely financial and administrative processes in a 24/7 environment.

Drive sales for a senior living residence by prospecting, conducting community outreach, building referral partnerships, touring prospects, hosting events, and advancing leads through the sales cycle. Manage forecasting, competitor analysis, business development, and strategic sales plans to exceed occupancy and revenue targets. Build empathetic relationships with seniors and their families while closing sales and representing available care options.

The Sales Consultant will manage the sales process, focus on achieving occupancy and revenue targets and build relationships with clients. Responsibilities include community outreach, prospecting, and marketing our senior living options.

The Talent Sourcing Specialist consults with hiring managers on recruitment strategies, sources candidates through various methods, and measures recruitment success while enhancing hiring manager capabilities.

The Sales Consultant will focus on building relationships and managing the sales process to exceed occupancy and revenue targets while supporting seniors in their living journey.