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Coordinates Veterans Access cases from submission through installation and closeout. Responsibilities include tracking case progress, processing evaluations and purchase orders, maintaining ERP records, communicating with stakeholders, verifying completion documentation, processing installer payments, resolving discrepancies, and escalating delays. The role requires strong organization, attention to detail, communication, workload management, and proficiency with Microsoft Office, ERP systems, and document management tools.

Supports daily accounting operations, including accounts payable, accounts receivable, expense reporting, bank reconciliations, month-end close, financial reporting, FP&A, and cost accounting. Maintains financial records using ERP systems and Excel, analyzes manufacturing-related financial data, and collaborates with plant operations, finance leadership, auditors, and vendors.

Manage relationships with existing commercial customers, coordinate quotes and projects with internal teams, communicate timelines and pricing, maintain CRM records, resolve issues, and identify opportunities to grow existing business. The role requires proactive follow-up, strong organization, cross-functional coordination, and customer relationship management.

Generate new B2B business for commercial accessibility products by prospecting, building relationships with contractors and construction partners, managing the full sales cycle, maintaining a pipeline, identifying project opportunities, and closing deals. The role develops growth strategies, attends customer meetings and industry events, collaborates internally on solutions and execution transitions, tracks activity in CRM, and monitors market trends. Travel is required as needed for meetings, project visits, and events.