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Provide administrative and client-service support for employee benefits: maintain client and carrier records, assist enrollments and plan installations, gather data for RFPs, analyze market proposals, coordinate with carriers/software, handle individual insurance requests, and support compliance and licensing requirements.

Supports commercial insurance account managers by servicing customers, processing endorsements, certificates, invoices, cancellations, renewals, and policy changes. Maintains client files, inputs accurate information into agency systems, assists with applications and proposals, provides customer service, and supports compliance with agency procedures. Participates in training to maintain licenses and develop insurance knowledge.

Manage employee benefits accounts by servicing client needs, marketing new and renewal policies, preparing accurate proposals, maintaining account records and expiration control, educating clients on coverage, assisting with claims and cancellations, and coordinating with producers and carriers to ensure timely, accurate policy administration.

Sells commercial insurance to new and existing clients by prospecting, conducting presentations, developing business opportunities, and retaining accounts. Coordinates with marketing, service staff, and account managers; prepares applications and renewal materials; arranges payment terms; supports carrier relationships; maintains insurance licenses; and stays current on market trends, products, sales techniques, and agency procedures.

Sells commercial insurance to new and existing clients, develops prospecting programs, presents proposals, promotes targeted carrier products, coordinates with account managers, manages renewals and payment terms, and maintains client relationships. The role requires commercial lines product knowledge, strong sales and presentation skills, state-required insurance licenses, and the ability to meet production goals in a fast-paced office environment.

Assists commercial insurance account managers by servicing customers, processing endorsements, certificates, invoices, cancellations, renewals, and new business. Maintains client files, enters accurate information into agency systems, supports rating and proposal preparation, and follows company procedures to minimize errors and omissions. Participates in training to maintain licenses and develop insurance knowledge.

Lead accounting for NAS Risk Solutions and related insurance pools, overseeing GL close, cash management, reinsurance, loss reserves, financial statements, audits, budgeting, forecasting, and team development while ensuring GAAP compliance and internal controls.

Participate in a rotational learning program across Digital Division departments to support account management, sales, enrollment, and administrative tasks. Handle inbound/outbound calls about health and Medicare plans, educate customers on options, input and maintain customer data, assist with new and renewal business, develop product and system knowledge, and create training documentation for rotational roles.

Senior Account Manager produces, services, and retains commercial lines accounts. Responsibilities include obtaining renewals, marketing and rating, negotiating coverage with carriers, preparing proposals and presentations, binding coverage within agency authority, maintaining agency management files, conducting renewal meetings, and supporting producers to meet retention and volume targets.

The Commercial Lines Producer is responsible for acquiring new business, retaining accounts, and achieving personal sales goals through prospecting and client management.