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Manages the G100 Global Leaders ThM Scholarship Program across recruitment, enrollment, online and residential study, student transitions, communications, events, budgeting, reporting, and graduation. Coordinates students, mentors, academic departments, immigration services, housing, financial aid, and other stakeholders. Tracks milestones, student progress, program metrics, risks, and expenditures; prepares executive materials; maintains documentation; and leads retrospective evaluations to improve future cohorts and strategic initiatives.

Creates and edits metadata records for print books, periodicals, theses, and dissertations using library cataloging standards. Manages serial subscriptions, receipt, holdings, binding, shipments, and physical item processing in OCLC WMS. Maintains operational manuals and statistics, processes thesis submissions, supervises a part-time student worker, and supports cataloging and metadata services.

Provide frontline IT support to faculty, staff, and students: troubleshoot and configure Windows, macOS, iOS/iPadOS devices, and classroom AV; maintain documentation; escalate complex issues; train users; and support Office 365 and campus hardware.

Provide frontline IT support for faculty, staff, and students: troubleshoot Windows, macOS, iOS/iPadOS and Office 365; manage classroom AV and workstations; create documentation; escalate complex issues; recommend/test hardware and software; and train non-technical users while enforcing IT policies.

Manage and maintain on-premises and cloud infrastructure, including Windows/Linux servers, VMware virtualization, Microsoft 365/Entra ID, storage and backup. Drive security, compliance (GLBA), disaster recovery, automation (PowerShell), documentation, and provide Tier 3 support while collaborating with service desk, network, security, and vendors.

Serve as front-line administrative support for the Office of Academic Affairs: greet visitors, answer phones and email, sort mail, schedule staff, manage supplies and bulletin boards, prepare birthday cards, submit facilities/IT requests, assist with faculty data and events (commencement, chapels), and perform general clerical tasks while maintaining confidentiality and using Microsoft Office and database systems.