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Oversees EMS education, new employee orientation, continuing education, certification and licensure tracking, and employee training programs. Coordinates EMS Academy instruction, maintains training records, conducts competency assessments, and develops annual training plans. Works with medical and operations leaders on patient care documentation, protocol compliance, and regulatory requirements. Participates in EMS recruitment and mentors staff while managing training budgets, scheduling, and administrative responsibilities.

Leads multi-site EMS business operations across a regional territory, overseeing operational performance, compliance, quality, safety, staffing, budgets, profit and loss, vendors, marketing, and customer service. Partners with executive leadership on strategic planning and financial management, directs department leaders and field staff, ensures regulatory and clinical-protocol compliance, and represents the organization with stakeholders. Regular regional travel is required.

Supports the Director of Human Resources with recruiting, screening, hiring, orientation, onboarding, HR administration, employee relations, compliance, payroll and benefits questions, and confidential personnel-file maintenance. Advises management and field staff on HR concerns, protects company and patient information, and ensures adherence to policies and regulations. Requires strong administrative, communication, problem-solving, organization, and multitasking skills, Microsoft Office proficiency, and at least two years of HR experience.

The Call Taker answers incoming emergency calls, provides pre-arrival instructions, maintains communication with health facilities, and ensures the readiness of dispatch systems and cleanliness of the work area.

The Director of AI Programs leads AI initiatives in a healthcare organization, focusing on strategy, implementation, compliance, and operational performance. This role collaborates with executives and healthcare stakeholders to optimize AI tools for clinical efficiency and innovative patient care.

The Logistics Officer manages supplies and readiness of Central vehicles, oversees ordering/receiving of equipment, tracks assets, and ensures compliance with regulations.