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Coordinate and support training operations for onboarding, continuing education, and EMS Academy programs; maintain training records, licensure tracking, and LMS data; assist with compliance, audits, protocol revisions, communications, and administrative tasks to ensure regulatory and operational readiness.

The HR Generalist provides day-to-day HR support, assists with employee relations, onboarding, compliance, leave coordination, and general HR operations.

Oversees EMS training programs including New Employee Orientation, EMS Academy instruction, continuing education and certification/licensure tracking. Coordinates training delivery, schedules clinical CE, audits patient care reports, ensures regulatory compliance, maintains training records, and supports instructor certification and recruitment activities.

Lead and transform enterprise procurement into a strategic, data-driven function. Own Coupa and procurement systems, optimize workflows, manage supplier relationships, develop category strategies, lead a team of procurement leads, deliver reporting/analytics, and drive change management to improve spend visibility, controls, inventory, and operational support across a decentralized organization.

Supervise stockroom operations: receive, store, issue, and track inventory; maintain records and inventory levels; manage vendor relations, pricing, and invoice processing; ensure safety, compliance, and supply deliveries.

The Logistics Officer manages supplies and readiness of Central vehicles, oversees ordering/receiving of equipment, tracks assets, and ensures compliance with regulations.

The IT Support Engineer provides first line support for technology, maintaining hardware and software systems, managing networks, and troubleshooting user issues.

The Call Taker answers incoming emergency calls, provides pre-arrival instructions, maintains communication with health facilities, and ensures the readiness of dispatch systems and cleanliness of the work area.

The Operations Manager oversees ALS/BLS calls, manages field staff recruitment and training, handles scheduling and staffing needs, ensures compliance with medical certifications, and responds to operational demands while addressing customer complaints and maintaining operational standards.

The Scheduler manages daily scheduling activities, ensuring all shifts are filled, documents scheduling activities, and serves as a liaison between management and dispatch.