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Manages an independent caseload investigating registration concerns, including applications, renewals, revalidation, restoration, fraudulent entry, and protected-title misuse. Gathers and analyzes complex information to support Investigating Committee and Assistant Registrar decisions. The role requires accurate casework management, strong written communication, organization, prioritization, attention to detail, and effective use of office software. It is hybrid, with office attendance required twice weekly.

Provides first-line support for education quality assurance systems, resolving user issues and service requests for internal and external stakeholders. Maintains accurate support, data and issue records; identifies recurring problems and improvement opportunities; supports testing, implementation and system development. Produces reports and management information, develops user guidance and training materials, and contributes to data quality, process improvement and change initiatives while collaborating with Education, Data and Technology teams.

Analyze complex education-related datasets to identify trends, risks, and opportunities; develop dashboards, reports, and visualizations; and translate findings into actionable recommendations. The role supports education quality assurance, regulatory monitoring, performance reporting, data governance, and evidence-based decision-making. It involves integrating internal and external data, analyzing Microsoft Dynamics 365 information, improving reporting methods, and collaborating with stakeholders across education, technology, and regulatory teams.

Leads the design and implementation of the NMC’s future legal services operating model. Develops evidence-based transformation options, governance, capability, knowledge management, and continuous improvement initiatives. Advises senior leaders, drives engagement and adoption across the legal profession, and partners with the General Counsel and stakeholders to deliver sustainable change in a complex regulatory environment.

Lead complex, sensitive investigations into concerns about nurses, midwives, and nursing associates. Gather and assess evidence, manage high-risk caseloads, produce balanced reports, and support defensible regulatory decisions. Mentor and coach investigators, provide managerial support, and promote consistent investigative standards. The role may also contribute to a pilot redesigning casework processes, evidential standards, and quality frameworks.

Lead complex, sensitive investigations into regulatory concerns involving nurses, midwives, and nursing associates. Gather and assess evidence, manage high-risk caseloads, produce balanced reports, and support defensible regulatory decisions. Mentor and coach investigators, provide managerial support, and promote consistent investigative standards. The role may also contribute to a pilot redesigning casework processes and evidential frameworks.

Provides operational leadership for complex and sensitive fitness-to-practise cases within a specialist maternity workstream. Responsibilities include managing workflows, escalating issues and complaints, coordinating stakeholders and communications, working with media colleagues, improving service quality, and coaching team members. The role requires handling sensitive material, protecting confidentiality, meeting deadlines, and supporting public protection and professional regulation.

Reviews and prepares professional fitness-to-practise cases, conducts advocacy before practice committees, manages High Court interim order applications and appeals, and supports PSA and registrant appeals. The role requires substantial professional regulatory experience, strong advocacy, leadership, sound judgment, and the ability to develop colleagues. The successful candidate will work collaboratively in a hybrid environment and may move between teams as workload demands.

Reviews and prepares fitness-to-practise cases, provides legal advice, and advocates before NMC practice committees and courts. The role requires managing sensitive, high-profile matters independently, meeting deadlines, maintaining accuracy, collaborating across teams, and supporting fair, person-centred adjudication outcomes. Hearings may be virtual or held in London and Edinburgh, with hybrid office attendance required twice weekly.