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Lead a legal team providing expert advice on complex fitness to practise cases, including criminal investigations, inquests and media issues. Ensure consistent, proportionate legal advice, supervise quality assurance, engage stakeholders, contribute to strategy, training and continuous improvement to protect the public and support regulatory decision-making.

Provide administrative support for Fitness to Practise hearings: communicate decisions, maintain alerts database, update register in Dynamics 365 and CMS, produce attendance logs and statistics, follow SOPs, and handle confidential registrant information sensitively to ensure public protection.

Lead production of corporate performance and risk reports for senior leaders by analysing datasets, identifying trends, risks and root causes, quality-assuring KPIs, developing measurement frameworks, connecting performance intelligence to enterprise risk, supporting business planning, and managing stakeholder relationships and deadlines.

Lead and manage the delivery and operational coordination of Fitness to Practise hearings, overseeing high-volume physical and virtual events, owning a caseload, resolving escalations, ensuring quality and compliance with NMC policies, and motivating and supporting a hearings team.

Provide autonomous administrative and customer-facing support for physical and virtual Fitness to Practise hearings: manage logistics, registers, attendance logs, stakeholder queries, and produce attendance statistics while following procedures and maintaining confidentiality.

Support NMC external affairs by building and managing stakeholder relationships across UK health and care, advising senior leaders, delivering public affairs outputs, managing stakeholder programmes and projects, and influencing policy across devolved administrations.

Provide legal advice and prepare and present fitness-to-practice hearings before NMC practice committees and courts. Draft applications for higher courts, manage multiple sensitive cases, ensure high-quality, person-centred adjudication, and collaborate with internal teams.