The Role
Manages an independent caseload investigating registration concerns, including applications, renewals, revalidation, restoration, fraudulent entry, and protected-title misuse. Gathers and analyzes complex information to support Investigating Committee and Assistant Registrar decisions. The role requires accurate casework management, strong written communication, organization, prioritization, attention to detail, and effective use of office software. It is hybrid, with office attendance required twice weekly.
Summary Generated by Built In
About the team and what we do
The Registration Investigations Team (RIT) was formed by merging the Incorrect and Fraudulent Entry Team (IE/FE) and the Registrar and Appeals Support Team (RAST) into one. RIT is responsible for managing and investigating all registration related concerns involving applications to join or rejoin the register, registration renewals, and the misuse of protected titles.
Your role and impact
In your role, you’ll manage your own investigation caseload with a mixed portfolio of regulatory concerns relating to Initial Applications, Readmissions, Revalidation, Restorations, Incorrect/Fraudulent Entry and Protection of Title workstreams. You will gather and analyse information that will assist the Investigating Committee and the Assistant Registrar in their decision-making processes.
The Registration Investigations Team (RIT) was formed by merging the Incorrect and Fraudulent Entry Team (IE/FE) and the Registrar and Appeals Support Team (RAST) into one. RIT is responsible for managing and investigating all registration related concerns involving applications to join or rejoin the register, registration renewals, and the misuse of protected titles.
Your role and impact
In your role, you’ll manage your own investigation caseload with a mixed portfolio of regulatory concerns relating to Initial Applications, Readmissions, Revalidation, Restorations, Incorrect/Fraudulent Entry and Protection of Title workstreams. You will gather and analyse information that will assist the Investigating Committee and the Assistant Registrar in their decision-making processes.
This an important role in helping the NMC ensure it fulfils its statutory obligation to protect the public and in maintaining the integrity of our register of nurses, midwives and nursing associates.
What you’ll bring
You'll bring:
You'll bring:
- Experience of working in an administrative environment with a strong focus on casework/caseload management
- Excellent IT skills – outlook, adobe, word and experience of working with excel spreadsheets
- Excellent written communication skills
- Ability to prioritise, plan and organise own workload to meet deadlines
- Analysing complex information with a high degree of accuracy and attention to detail
- Ability to work to own initiative and take ownership of own work
**Please note there is variety of fixed term and permanent opportunities available**
Interview Date: 29 October 2026 to 3 November 2026
Interview Date: 29 October 2026 to 3 November 2026
Additional Information
- 30 days annual leave
- Enhanced Pension Contributions via our attractive Pension Scheme – with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
- Life Insurance – 4 x current salary
- Hybrid working
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant in our Portland Place office
- Season ticket loans
Additional Information
The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Hybrid Working Policy
We are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.
Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.
For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustments
We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.
Screening and vetting
All of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.
About
Our vision is for safe and effective nursing and midwifery practice across the four countries of the UK – regulated and supported by the NMC – a fit for the future organisation, with fairness and equity at the heart of everything we do. Our role is to protect the public and maintain confidence in the nursing and midwifery professions. As the largest independent regulator in Europe of more than 860,000 nursing and midwifery professionals, we have a crucial role in making this a reality. We do this by setting and promoting high education and professional standards for all future and registered nurses and midwives in the UK and nursing associates in England. We also ensure every nurse, midwife and nursing associate on our Register meets clear standards of conduct and practice which protects the public and the reputation of our professions. We have a duty to investigate concerns and to take steps to protect the public in the relatively rare instances where we need to limit or restrict a nurse, midwife or nursing associate’s right to practise. We are building a new NMC with integrity, fairness, respect, equity and effectiveness at its core. We are determined to improve and modernise our culture and ways of working. This will ensure that the public and professionals feel confident in our work.
Skills Required
- Experience working in an administrative environment with a strong focus on casework or caseload management
- Excellent IT skills, including Outlook, Adobe, Word, and Excel spreadsheets
- Excellent written communication skills
- Ability to prioritize, plan, and organize workload to meet deadlines
- Ability to analyze complex information accurately with strong attention to detail
- Ability to work independently and take ownership of work
- Ability to attend an office location twice per week under the hybrid working policy
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Independent regulator of 860,801 nursing and midwifery professionals. We cannot take referrals via social media, please see our website: http://nmc.org.uk/ftp
.png)
