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Leads internal audit methodology, enterprise risk alignment, quality assurance, and multiple audit engagements. Reviews audit reports, coaches teams, strengthens stakeholder relationships, and drives sustainable remediation across business units. Supports internal control frameworks, ERP assurance, data integrity reviews, and governance improvements. Requires executive influence, strategic process improvement, IIA standards compliance, and leadership of audit teams.

The Business Analyst serves as a liaison between business stakeholders and IT, eliciting and documenting requirements, analyzing processes, and translating business needs into technical solutions. Responsibilities include feasibility and impact assessments, requirements documentation, stakeholder workshops, UAT, system implementation support, user training, post-implementation evaluation, and process optimization. The role also collaborates with developers and business units to ensure solutions meet requirements, timelines, and budgets.

Translate demand forecasts into optimized, compliant rosters; validate roster builds; monitor labor costs and accommodation allocation; provide analytics, reports, and scenario planning; liaise with Demand Planners and Roster teams to resolve discrepancies and drive process improvements and automation to improve forecast-to-roster accuracy and cost efficiency.

Facilitates employee training and learning programs, assesses competency and English proficiency, maintains assessment confidentiality, and records attendance and evaluations in TR360. Develops learning activities and materials, supports learning needs analysis, monitors program effectiveness and ROI, maintains classroom standards, and recommends course improvements while ensuring compliance with organizational, legal, safety, and quality requirements.

Emirati students or recent graduates gain workplace experience by supporting departmental activities: research, data analysis, reporting, administrative tasks, attending training, collaborating across teams, and maintaining accurate records. Assignments depend on business needs.

Provide legal counsel to business units, manage litigation and dispute resolution end-to-end, draft and review contracts (including insurance/reinsurance), conduct legal research, manage external counsel, and update standard agreements to minimize company risk.

Provide HR data analysis, reporting, and Power BI dashboard maintenance to deliver employee-, BU-, and organization-level insights. Ensure data integrity across HR systems (Oracle, EBS), monitor SLAs and KPIs, identify trends and exceptions, support process improvements and automation, and partner with HR Operations and system owners to correct data issues and improve governance and employee experience.

Coordinate, deliver, and document classroom and field-based technical and competency training for terminal operations. Develop course materials and assessments, manage training schedules and UAE national development programs, maintain training records, support audits and reporting, and ensure EHS/IMS compliance and safety culture.