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Provides high-level administrative and operational support to the CEO, COO, and CAO. Manages executive schedules, meetings, travel, correspondence, confidential information, board documentation, expenses, records, office operations, and follow-up activities. Coordinates stakeholders, prepares meeting materials and minutes, supports special projects, and maintains project-management processes aligned with organizational goals. The role requires strong organization, communication, discretion, multitasking, and regular on-site presence in St. Louis.

Administers fundraising and donor management systems, maintains accurate donor records, processes gifts, manages integrations and permissions, and produces reports and dashboards. Supports fundraising campaigns, events, donor stewardship, registrations, sponsorship tracking, communications, and post-event analytics. Collaborates with Development and Finance teams to ensure data integrity, accurate reconciliation, efficient workflows, and strong donor service. The role also requires occasional evening and weekend support, event material handling, and minimal travel.

Leads the organization’s human resources function, developing workforce strategies and overseeing talent acquisition, employee relations, performance management, compensation, benefits, training, succession planning, compliance, HR operations, and organizational culture. Advises executive leadership, manages employee development and engagement initiatives, supports organizational change, ensures employment-law compliance, and mitigates workforce-related risks.

Plans, develops, delivers, and evaluates employee training programs, including onboarding and organization-wide sessions. Maintains the LMS, training content, registrations, records, completion tracking, and compliance documentation. Coordinates logistics, instructor certifications, calendars, and reporting. Uses assessments, audits, and performance data to identify training needs and improve programs. Collaborates with leadership and supervisors to tailor training while promoting trauma-informed, culturally responsive, and ethical practices.