Top Tech Jobs & Startup Jobs

Manage planning, administration and delivery of team tours from confirmation to completion: costings, proposals, supplier coordination, bookings, itineraries, documentation, financial reconciliation, and client communication to ensure accurate, timely and compliant tour delivery.

Capture and create deals accurately and quickly in the operations system, ensuring required documentation, prioritising urgent deals, correcting errors, liaising with Sales Fulfilment, and supporting administrative tasks while maintaining confidentiality and high accuracy.

Manage end-to-end reservations for scheduled tours, charters and FIT bookings across B2B and B2C channels. Prepare quotes, confirmations, pre-tour documents and post-tour administration. Monitor group allocations, costing, invoicing and supplier payments. Support live tour operations, handle incidents and liaise with clients, suppliers and guides. Cross-sell services and maintain accurate communications and financial records.

Sell and grow corporate sports travel business by prospecting clients, preparing proposals and presentations, researching travel components, liaising with suppliers, maintaining CRM and forecasting, attending events, and reporting on sales performance.

Lead and manage daily contact centre operations across FIT, offline/backline, post-cruise, Tier 2, QA and workforce functions. Own service levels, staffing, training, SOP/ISO compliance, escalations, service recovery, performance reporting, continuous improvement, and interdepartmental communication to optimize customer experience and operational efficiency.