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Create and execute social media campaigns, design presentations and marketing collateral, assist with video content and scriptwriting, refresh program materials and open house flyers, and use Adobe Creative Suite or TotalExpert to produce on-brand visual assets while managing multiple projects and deadlines.

Manage and execute email and SMS marketing campaigns, maintain CRM data integrity and compliance for mortgage/real estate, implement and optimize automation and API integrations, troubleshoot system issues, monitor campaign KPIs, and collaborate with loan officers and operations to improve lifecycle conversions.

Review and approve mortgage advertising and marketing materials for compliance with TILA/Reg Z, MAP Rule/Reg N, and UDAP/UDAAP across print, web, social, and third-party channels; maintain records, track trends, support audits, and provide training and policy updates.