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Manage mortgage loan disclosure requests, ensuring accurate and timely disclosures under TRID, CFPB, and applicable federal and state regulations. Analyze loan terms, escrow data, fees, compliance reports, and cash-to-close information. Coordinate title fee documentation, update disclosure packages, troubleshoot issues, and track workflow and policy changes. The role requires at least one year of Disclosure Analyst experience and familiarity with conventional mortgage products; Encompass and Final Closing Disclosure experience are preferred.

Prepares, reviews, and verifies Initial Closing Disclosures for accuracy, completeness, and compliance with TRID and other mortgage regulations. Reviews loan terms, fees, taxes, and documentation; resolves discrepancies; coordinates with loan officers, processors, underwriters, and closing teams; maintains disclosure records and timelines; performs quality checks; and reports compliance risks or recurring errors.

Provides comprehensive administrative support to the US Sales Team, including email, phone, calendar, travel, meeting, document, bookkeeping, social media, marketing, and project coordination. Manages complex schedules, prepares correspondence and meeting materials, tracks expenses and invoices, and supports executive communications. Requires at least two years of executive assistance experience, preferably in mortgage or financial services.

Reviews and sets up mortgage files, orders credit and appraisals, calculates borrower income, runs DU/LP, tracks outstanding conditions, communicates with clients and third parties, and ensures documentation is accurate through funding.

Reviews and sets up mortgage files, orders credit and appraisals, organizes documentation in Encompass, runs underwriting systems, sends client needs lists, obtains third-party documents, and tracks outstanding items through funding to prevent delays.

Prepares, reviews, and verifies Initial Closing Disclosures for mortgage loans, ensuring accurate loan terms, fees, taxes, and borrower information. Maintains compliance with TRID and federal and state mortgage regulations, including the three-business-day disclosure requirement. Collaborates with processors, underwriters, loan officers, and closing teams to resolve discrepancies, performs quality checks, maintains records, and reports compliance risks or recurring errors.

Provides high-level administrative support to the CEO and C-suite executives by managing schedules, correspondence, presentations, reports, meetings, and travel arrangements. The role requires strong organization, communication, time management, English proficiency, independence, teamwork, and Microsoft Office skills. It also supports other executives as needed and may involve additional administrative duties.

Analyzes and reconciles branch-level P&Ls, develops financial models and forecasts, investigates variances, and builds executive dashboards. Partners with Finance, Accounting, Operations, and branch leaders to improve profitability, resource allocation, and reporting accuracy. Uses Excel, business intelligence platforms, AI, and automation to streamline analysis, identify risks, and support decisions involving staffing, investments, growth, and operational performance.

Designs and maintains Power BI dashboards, reports, datasets, semantic models, SQL solutions, and ETL/ELT pipelines. Collaborates with stakeholders to convert business requirements into reliable analytics solutions, ensures data quality and governance, troubleshoots production systems, documents processes, and supports cloud-based data platforms. The role also improves reporting efficiency and integrates internal and third-party data sources.

Responds to customer inquiries across phone, email, and chat; diagnoses and troubleshoots software issues; provides step-by-step guidance; escalates complex problems; documents support interactions; assists with onboarding and training; communicates customer feedback to product teams; and develops support documentation and FAQs.