Processes and tracks property insurance claims from intake through resolution. Reviews coverage, policies, documentation, and damage information; communicates with claimants, property managers, carriers, contractors, appraisers, and internal teams; identifies discrepancies, maintains accurate records, monitors workflows, generates reports, and escalates issues while ensuring regulatory and procedural compliance.

Processes and tracks inbound insurance claims, reviews documentation, responds to claimants, monitors workflows, maintains accurate records, coordinates with internal teams and carriers, identifies irregularities, supports reporting, and escalates issues while following company and regulatory requirements.

Leads technical product strategy and execution for insurance technology platforms. Owns product direction, discovery, requirements, backlog prioritization, stakeholder alignment, Agile delivery, release readiness, adoption, and post-launch performance. Partners with insurance operations, engineering, architecture, data, QA, support, marketing, and sales. Requires insurance domain expertise, SaaS product experience, technical and AI fluency, and the ability to define scalable APIs, integrations, embedded insurance experiences, and platform capabilities.