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Provide Level 2 technical support to strategic US customers by investigating complex issues, identifying root causes, coordinating with customers, support, product, engineering, and external partners, and managing incidents through resolution. Communicate technical information clearly, document issues, improve support processes, guide Level 1 Support, and contribute to knowledge bases and continuous improvement.

Manage strategic B2B SaaS customer accounts across North America after onboarding. Serve as the primary post-sales contact, provide proactive support, coordinate issue resolution, understand customer systems and integrations, drive product adoption, support renewals, identify expansion opportunities, and communicate customer feedback internally. The role requires technical aptitude, strong relationship management, and collaboration across Support, Product, Engineering, Sales, and Operations.

Prospect for automotive dealerships and automakers in the USA market through research and cold calling. Prepare and deliver sales presentations, collaborate with account managers, secure qualified appointments, and support sales and revenue targets. The role requires SaaS BDR experience, strong communication and presentation skills, native English fluency, adaptability, teamwork, and a marketing or business degree.

Own computer vision and generative AI features from research and prototyping through production. Evaluate models, build scalable and cost-efficient inference pipelines, optimize performance, and integrate AI into customer-facing products. The role includes technical documentation, benchmarking, mentoring, knowledge sharing, and technical leadership while remaining primarily hands-on. Work focuses on image and video generation, perception models, production deployment, monitoring, and continuous improvement.

Design, develop, and operate Python backend services powering image-processing workflows. Improve AWS infrastructure, APIs, databases, message queues, testing, CI/CD, monitoring, security, and platform reliability. Help modernize a monolith into scalable services and collaborate across engineering teams. Evaluate and apply AI coding agents safely throughout development, testing, review, documentation, and incident response.

Lead enterprise sales in Benelux for CarCutter's AI-powered SaaS, owning full sales cycles, building executive relationships, negotiating multi-year deals, executing territory strategy, and driving upsell and retention to hit ambitious revenue targets.

Lead and manage a technical integrations team to deliver and optimize client onboarding across Europe and North America. Own integration workflows, coordinate with IMS providers, configure data imports (FTP/APIs), troubleshoot technical issues, and collaborate cross-functionally with Product, Onboarding, Customer Success, and global engineering teams.