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17 Days AgoSaved
In-Office
Lagos, Lagos Island, Lagos, NGA
200K-200K Annually
Entry level
200K-200K Annually
Entry level
Information Technology • Professional Services • Software • Consulting
Provides first-line, non-technical helpdesk support for customers and internal users. Responsibilities include receiving and logging requests, categorizing and prioritizing tickets, coordinating assignments, communicating updates, following up on outstanding actions, escalating issues, maintaining accurate records, and preparing service reports. The role emphasizes customer service, documentation, organization, accurate data entry, professional communication, and basic computer and ticketing-system proficiency rather than advanced technical troubleshooting.
Top Skills: Business ApplicationsExcelMicrosoft OutlookMicrosoft TeamsMicrosoft WordService-Management SystemsTicketing Systems
17 Days AgoSaved
In-Office
Lagos, Lagos Island, Lagos, NGA
4M-4M Annually
Junior
4M-4M Annually
Junior
Information Technology • Professional Services • Software • Consulting
Supports HR operations, recruitment, onboarding, employee records, attendance and leave administration, payroll documentation, office administration, compliance coordination, policy implementation, audit readiness, document control, and confidentiality management. The role also coordinates vendor compliance records, training and certification tracking, incident documentation, employee communications, and administrative reporting.
Top Skills: Data-Entry ToolsDigital Document-Management ProcessesElectronic Filing SystemsGoogle DocsGoogle SheetsGoogle WorkspaceExcelMS OfficeMicrosoft OutlookMicrosoft Word
17 Days AgoSaved
In-Office
Hoedspruit, Mopani, Limpopo, ZAF
Junior
Junior
Information Technology • Professional Services • Software • Consulting
Provides onsite hands-and-feet support for remote network teams, including console access, device identification, rack-and-stack installation, structured cabling, hardware checks, basic configuration, troubleshooting, documentation, and customer-site support. Follows approved runbooks and technical instructions for switches, routers, firewalls, and related infrastructure. Requires enterprise network support experience, networking fundamentals, communication skills, travel readiness, working-at-heights training, and medical fitness certification.
Top Skills: CiscoConsole ConnectionsFirewallsFortinetHpe/ArubaJuniperMicrosoft TeamsPalo AltoPatch PanelsPuttyRoutersStructured CablingSwitchesTcp/IpVlanWebexZoom
23 Days AgoSaved
In-Office
City of London, London, England, GBR
Mid level
Mid level
Information Technology • Professional Services • Software • Consulting
Provides onsite and remote enterprise desktop support for computers, mobile devices, operating systems, applications, printers, connectivity, collaboration tools, and meeting-room technology. Diagnoses and resolves incidents, manages tickets and SLAs, documents troubleshooting, deploys and repairs equipment, supports MDM and remote-access technologies, and escalates complex issues. The role also delivers customer-facing Tech Bar and concierge support while coordinating with service desk, network, infrastructure, security, and application teams.
Top Skills: AndroidApple Remote DesktopAv EquipmentiOSIpadIphoneIt Service Management SystemsLanmacOSMicrosoft 365MS OfficeMicrosoft Remote DesktopMobile Application Management (Mam)Mobile Device Management (Mdm)Os XTicketing SystemsVideo Conferencing SystemsVncVpnWi-FiWindows 10Windows 11
Junior
Information Technology • Professional Services • Software • Consulting
Provides first- and second-level support for network incidents and service requests. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures and maintains network equipment; monitors performance; responds to outages; documents tickets; collaborates with IT teams; and assists with maintenance, upgrades, and implementation projects.
Top Skills: Active DirectoryCiscoDhcpDnsFirewallsMicrosoft TeamsNetwork Monitoring ToolsPoderosaPuttyRoutersRoutingSerial PortSwitchesSwitchingTcp/IpTeratermTicketing SystemsVlansWebexWindows 11Windows ServerWireless Access Points
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Junior
Information Technology • Professional Services • Software • Consulting
Provides first- and second-level support for network incidents and service requests. Troubleshoots IP addressing, DNS, DHCP, VLAN, routing, and switching issues; configures network equipment; monitors performance; responds to outages; maintains tickets and documentation; collaborates with IT teams; and assists with network maintenance, upgrades, and implementation projects.
Top Skills: Active DirectoryCiscoDhcpDnsFirewallsMicrosoft TeamsNetwork Monitoring ToolsPoderosaPuttyRoutersRoutingSwitchesSwitchingTcp/IpTera TermTicketing SystemsVlansWebexWindows 11Windows ServerWireless Access Points
One Month AgoSaved
In-Office
Pietermaritzburg, uMgungundlovu District Municipality, KwaZulu-Natal, ZAF
Junior
Junior
Information Technology • Professional Services • Software • Consulting
Provides onsite hands-and-feet support for remote network teams by accessing racks, consoles, ports, cabling, and network devices. Performs visual checks, cable reseating, device rack-and-stack work, console access, approved command execution, basic configuration, hardware troubleshooting, documentation, and reporting. Works independently at customer sites, follows runbooks, coordinates with remote engineers, and travels when required.
Top Skills: Cat5CiscoConsole ConnectionsFat32FirewallsFortinetHpe/ArubaItilJuniperMicrosoft TeamsPalo AltoPatch PanelsPuttyRj45RoutersStructured CablingSwitchesTcp/IpUsbVlanWebexZoom
One Month AgoSaved
In-Office
Potchefstroom, Dr Kenneth Kaunda District Municipality, North West, ZAF
Junior
Junior
Information Technology • Professional Services • Software • Consulting
Provides onsite hands-and-feet support for remote network teams, including console access, physical device inspection, rack mounting, cable patching, power cycling, port verification, and basic instructed configuration. Supports switches, routers, and firewalls while documenting findings and following approved runbooks. Requires enterprise network infrastructure experience, strong troubleshooting and communication skills, customer-site independence, travel availability, working-at-heights training, and medical fitness. Preferred qualifications include CCNA certification, vendor equipment experience, data center exposure, and ITIL familiarity.
Top Skills: CiscoConsole ConnectionsFirewallsFortinetHpe/ArubaItilJuniperMicrosoft TeamsPalo AltoPatch PanelsPuttyRoutersStructured CablingSwitchesTcp/IpVlanWebexZoom
One Month AgoSaved
In-Office
Kroonstad, Fezile Dabi District Municipality, Free State, ZAF
Junior
Junior
Information Technology • Professional Services • Software • Consulting
Provides onsite hands-and-feet support for enterprise network infrastructure. Responsibilities include console access, rack mounting, cable patching, visual equipment checks, basic instructed configuration, hardware troubleshooting, documentation, and coordination with remote technical teams. The role requires working independently at customer sites, following approved runbooks, supporting network devices and structured cabling, and traveling to customer locations when necessary.
Top Skills: CiscoCisco C9300L-24PConsole ConnectionsFat32FirewallsFortinetHpe/ArubaItilJuniperMicrosoft TeamsPalo AltoPatch PanelsPuttyRoutersStructured CablingSwitchesTcp/IpTicketing SystemsVlanWebexZoom
One Month AgoSaved
Remote
Modderfontein, Northern Cape, ZAF
Junior
Junior
Information Technology • Professional Services • Software • Consulting
Provides onsite hands-and-feet support for remote network teams, including console access, physical device checks, rack mounting, cable patching, device identification, and basic instructed configuration. Performs link, power, cabling, and port verification; follows approved runbooks; supports network troubleshooting and installation at customer sites; documents findings and communicates with remote technical teams. Travel, safety training, medical fitness, and independent customer-site work are required.
Top Skills: CiscoConsole ConnectionsFirewallsFortinetHpe/ArubaItilJuniperMicrosoft TeamsPalo AltoPatch PanelsPuttyRoutersStructured CablingSwitchesTcp/IpTicketing SystemsVlansWebexZoom
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