Supervise daily hospital switchboard operations, oversee telephone operators, create and maintain staffing schedules across shifts, train and support communications personnel, monitor call handling and customer service standards, assist with complex or emergency calls, maintain operational logs, and coordinate with facility management on staffing and performance.

The job involves providing technical support, managing trouble tickets, and administering LAN and VOIP systems, emphasizing strong troubleshooting skills and customer support.

Provide individualized academic advising and degree planning for Airmen pursuing CCAF degrees. Interpret degree audits, assist with admissions/registration/graduation, support Air Force education systems, maintain records, support ceremonies and testing, and deliver customer service at Nellis AFB.