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Develop and maintain scalable web applications and APIs using React, Node.js, Express, PostgreSQL, and Sequelize. Collaborate with Operations, Product, IT, and project managers on cross-functional initiatives from scoping through deployment and support. Improve internal tools and operational workflows while contributing to CI/CD, deployment automation, Kubernetes, and Helm-based orchestration. The role requires autonomy, proactive problem-solving, strong code quality practices, and effective stakeholder collaboration.

Designs end-to-end infrastructure architectures for complex enterprise customers across presales and implementation. Leads technical discovery, evaluates architecture trade-offs, validates designs with infrastructure engineers, and communicates decisions to senior customer stakeholders. The role spans networking, connectivity, virtualization, physical infrastructure, private cloud, security, telecom, and distributed systems. The architect documents solutions, supports RFPs, remains engaged through delivery, and ensures implementations align with scalable, secure, and sustainable architectures.

Serve as the primary Product interface for strategic enterprise accounts. Translate customer needs into product insights, identify scalable opportunities, manage product commitments, coordinate cross-functional responses, lead discovery workshops, and support strategic tenders and sales opportunities. The role bridges customers, Product, Sales, Engineering, and Delivery while communicating roadmap direction, dependencies, scope, and trade-offs to technical and executive stakeholders.

Lead a multidisciplinary software engineering team building scalable, reliable messaging services across email, WhatsApp, SMS, and social channels. Drive architectural decisions, planning, production stability, testing strategy, CI/CD improvements, and engineering practices while contributing hands-on to backend development primarily in Golang. Partner with QA, Product Owners, and other engineering squads to deliver high-quality distributed systems.

Manage end-to-end recruitment for technical, AI, infrastructure, research, leadership, and other specialized roles. Partner with hiring managers, develop sourcing strategies, headhunt passive candidates, conduct structured interviews, coordinate selections, manage offers, and maintain candidate engagement. Build talent pools, provide market insights, maintain ATS data, monitor recruitment metrics, and improve talent acquisition processes. The role requires independent ownership, stakeholder management, and collaboration within an international HR team.

Lead the team responsible for reliable, scalable stateful services, including PostgreSQL, ClickHouse, Redis, RabbitMQ, and Kafka/Redpanda. Own database operations, high availability, replication, failover, backups, disaster recovery, performance, upgrades, and migrations with minimal downtime. Collaborate with development, SRE, networking, and infrastructure teams, establish operational standards, solve complex distributed-systems issues, and build a new technically hands-on engineering squad.

Lead end-to-end SaaS implementation projects for strategic clients, covering scoping, solution configuration, CRM and business-tool integrations, testing, go-live, optimization, telecom operations, governance, risk management, and stakeholder alignment. Manage strategic client relationships, lead steering committees, provide expert recommendations, and collaborate with Sales, Product, Technical, and Customer Operations teams. Contribute to internal process improvements.

Coordinate infrastructure projects and workload planning across technical teams. Track epics, tasks, dependencies, risks, deadlines, ownership, and delivery progress. Prepare reports and metrics, facilitate technical meetings, document decisions, and improve delivery and request processes. Partner with the Head of Infrastructure, CTO, team leads, and stakeholders to provide visibility into capacity, priorities, blockers, and commitments. The role requires strong technical understanding, organization, communication, and follow-through.

Build, operate, and improve highly available stateful infrastructure, including PostgreSQL, ClickHouse, Redis, RabbitMQ, and Kafka/Redpanda. Responsibilities include database upgrades, migrations, replication, failover, backups, disaster recovery, performance troubleshooting, monitoring, automation, and cross-data-center resilience. The engineer will collaborate with development, SRE, networking, and infrastructure teams, participate in on-call and incident response, and lead technical projects improving reliability, scalability, and operational safety.

As a Senior QA Engineer, you will design and implement automated tests, collaborate on test strategies, and enhance testing pipelines while ensuring a user-centric approach in a cloud-native communication platform.