Directs commercial credit services, collections, account releases, delinquency management, credit memos, sales tax compliance, legal agency referrals, month-end credit closing, and retailer account resolution. Advises executives and sales leaders on credit laws, reserves, account risks, and compliance. Oversees staffing, department efficiency, financial statement analysis, reporting, and collaboration with major retailers and internal stakeholders.

Provide administrative support to Credit and HR: scanning, filing, purging records, assisting with credit memos, new hire paperwork and orientation, badges, employee events, internal communications, and other assigned duties.