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Lead Rakuten Viber’s global legal, regulatory, privacy, compliance, and corporate governance functions. Advise executives and the Board, guide commercial and strategic agreements, support products and technology initiatives, manage regulatory relationships, oversee external counsel, and lead a multinational legal team across complex international markets.

Lead Rakuten Viber’s global legal, regulatory, privacy, compliance, and corporate governance functions. Advise the CEO, executive team, and Board on complex international legal matters, technology products, strategic agreements, regulatory requirements, disputes, and risk. Manage a multinational legal team and external counsel while partnering with Product, Technology, Commercial, Finance, HR, Security, and Operations to enable growth across global markets.

Lead Rakuten Viber’s advertising sales efforts in Ukraine, managing the full B2B sales cycle from prospecting and pitching through closing and account development. Build relationships with brands, agencies, and trading desks; develop market sales strategies; manage proposals, forecasting, CRM updates, profitability, and account performance. Collaborate with technical, product, legal, finance, and other teams to deliver advertising solutions and achieve revenue growth.

The Money Laundering Reporting Officer will lead financial crime compliance for payment services in Malta. Responsibilities include maintaining AML/CFT policies, risk assessments, KYC/CDD, transaction monitoring, sanctions screening, suspicious transaction reporting, regulatory submissions, audits, remediation, recordkeeping, compliance-by-design, training, and board reporting. The role serves as a primary contact for Maltese regulators and advises management on AML/CFT matters.

Owns Rakuten Viber’s DORA governance and operational resilience program, maintaining ICT inventories, policies, evidence repositories, risk registers, and third-party oversight. Coordinates audits, regulatory inspections, incident reporting, business impact analyses, continuity and recovery testing, tabletop exercises, and remediation tracking. The role leads cross-functional governance meetings, follows up on action owners, manages regulatory evidence requests, and prepares Board-level reporting on ICT risk and resilience.

Owns local marketing strategy and execution for Viber in the Philippines and Vietnam, prioritizing the Philippines. Leads campaigns across paid media, social, partnerships, PR, creators, CRM, and other channels; coordinates agencies and global teams; monitors performance; and provides market insights. Serves as the local marketing contact for Viber Dating, managing localization, product updates, promotions, and cross-functional execution across both markets.

Own global go-to-market strategy for Viber’s consumer communication, monetization, and partnership products. Define positioning, messaging, launch plans, and growth strategies across acquisition, activation, engagement, retention, and monetization. Build the product marketing function, establish scalable processes, and partner closely with Product, R&D, regional marketing, CRM, Creative, and Business teams. Support global and local market execution while using data and KPIs to drive measurable user growth.

Analyze user, product, and business data to identify improvement opportunities and guide strategic decisions. Design and evaluate A/B tests, build dashboards and reports, communicate insights to cross-functional stakeholders, and use AI and automation to improve analytical workflows. The role partners with product, engineering, and marketing teams in a consumer digital product environment.

Administer and optimize Zendesk workflows, triggers, routing, macros, reporting, automations, and AI Agent flows. Lead technical projects, translate business needs into requirements, configure API and webhook integrations, and collaborate with Product, Engineering, DevOps, and Support. Maintain documentation, manage stakeholder communication, and provide training and post-implementation support.

Lead the strategy, roadmap, discovery, growth, and monetization of Viber Dating, a scalable B2C mobile product. Drive user research, prototypes, experimentation, KPI-based decisions, and cross-functional alignment with executives, design, engineering, analytics, marketing, and Trust & Safety. Translate complex machine-learning concepts into clear product direction, launch 0-to-1 experiences, mentor product teams, and improve authentic user connections.