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The Admin Officer supports the Client Services team by managing contract reviews, administrative tasks, and communication with clients and lawyers while ensuring compliance and timely completion of tasks.

The Administrative Assistant will support Conveyancing Paralegals, manage files, handle inquiries, prepare documents, and maintain records in a remote setting.

Generate sales via phone, SMS and email for Australian customers, manage a pipeline, meet KPIs and commissions, resolve issues, maintain client relationships, and improve customer experience while working in a WFH setup.

Build and optimise edge-rendered web experiences to improve Core Web Vitals, SEO, and ad performance. Implement technical SEO, landing pages, Cloudflare Workers, analytics (GA4/GTM), and maintain frontend code with CI/CD and Git workflows to support marketing campaigns and growth.

Provide conveyancing support for residential property transactions: act as customer contact, draft and prepare contracts and legal documents, coordinate with lawyers and external stakeholders, calculate fees and taxes, and ensure accuracy and timely completion.

Lead discovery and optimisation of business workflows, design and deliver end-to-end LLM/agent-based automation, implement AI-powered integrations using code and low-code tools, promote AI adoption via mentoring and governance, and ensure solutions meet security, privacy, and SDLC standards.