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Lead hotel PR and marketing: develop and execute brand-aligned strategies, manage campaigns and budgets, oversee digital visibility and reputation, lead a marketing team, build media/influencer relationships, handle crisis communications, and use analytics to optimize performance.

Maintain accurate financial records for the hotel: record transactions, prepare journal entries, reconcile accounts, process AP/AR, assist with month-end and year-end closings, prepare reports, support audits, and ensure compliance with company policies.

Sell and manage group, meeting and event bookings for German, Swiss and Austrian hotels. Qualify leads, create offers, negotiate contracts, handle customer inquiries, and ensure excellent guest communication in German and English. Collaborate with the Milan-based team and use company systems and training to meet incentives and targets.

Lead rollout and adoption of digital initiatives across South Asia, translating global priorities into measurable execution. Oversee website, payments, WhatsApp guest journeys, AI/personalization, CRM and lead management implementations. Establish governance, track progress and risks, manage vendors and hotel stakeholders, build business cases, evaluate partners, and prepare executive reporting to improve digital experience, revenue, and guest engagement.

The Digital Product Development Trainee will manage web projects, conduct analyses, and enhance digital products, collaborating with various teams in a fast-paced environment.

Manage full accounts payable cycle: process and code invoices, obtain approvals, audit bills, reconcile supplier statements and trade creditors, prepare accruals, organise payments (including foreign drafts/telegraphic transfers), follow up on outstanding items and travel agency commissions, and maintain AP records and reports.

Lead and manage the hotel's sales team to drive revenue growth, secure new business, and maximize sales opportunities. Build and maintain stakeholder relationships, set and achieve sales targets, coach the team, and implement strategies to enhance the hotel's market presence and community image.

Manage accounts receivable, perform daily income audits, reconcile daily sales and payment transactions, verify revenue reports, coordinate with hotel departments to resolve discrepancies, prepare AR and revenue reports, and assist with month-end close while ensuring compliance with policies and internal controls.

Lead and manage the hotel's sales team to drive new business, maximize revenue, execute the business plan, and build collaborative relationships with internal and external stakeholders to ensure sales opportunities are optimized.