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Audits veterinary hospital medical records, treatment sheets, and invoices to verify billing accuracy, identify missed or duplicate charges, recover revenue, and resolve discrepancies. Maintains audit logs and trend reports, collaborates with clinical and leadership teams, educates staff on documentation and billing practices, and recommends workflow improvements while protecting confidential information.

Manage human resources operations across three veterinary hospitals, including employee relations, employment-law compliance, leave administration, onboarding, orientation, training, engagement initiatives, and culture development. Partner with hospital leadership and employees on HR policies, accommodations, progressive discipline, and organizational programs while supporting a 24/7 healthcare environment.

Build and manage relationships with referring veterinary practices to drive hospital referral growth. Responsibilities include outreach, referral engagement, event planning, community partnerships, marketing campaigns, CRM and performance tracking, quarterly business planning, competitive analysis, budget management, and reporting. The role is field-based with frequent local travel and occasional evening or weekend events.

The Financial Coordinator manages accounts payable, oversees financial operations, handles vendor relationships, and supports month-end closes and audits.

Supervise and coach Client Service Representatives, oversee client-facing operations, manage scheduling and staffing, resolve client concerns, maintain SOPs and training resources, monitor performance metrics, and perform CSR duties as needed to ensure excellent client experiences.

Manage human resources support across three veterinary emergency and specialty hospitals. Partner with leaders and employees on engagement, culture, employee relations, investigations, policy interpretation, performance management, onboarding, offboarding, compliance, labor management, and wage analysis. Collaborate with HR centers of excellence on recruiting, payroll, leave, total rewards, learning, and organizational initiatives. Frequent travel between Kansas locations and occasional U.S. travel are required.

Serve as HR business partner for three veterinary hospitals, coaching leaders on employee relations, performance management, and compliance. Lead employee experience, onboarding, engagement, and learning initiatives while managing leave, ADA accommodations, I-9s, and multi-site HR consistency. Provide hands-on HR support and regularly travel between locations.

Serve as the primary HR partner for multiple Bay Area specialty and emergency veterinary hospitals. Provide employee relations, coaching, performance management, investigations, leave and accommodation guidance, recruiting/onboarding support, and workforce analysis. Ensure compliance with federal, state, and local employment laws, partner with HR Centers of Excellence, and travel regularly across sites while maintaining flexibility to support a 24/7 clinical environment.