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Serve as primary contact for a portfolio of growth customers to drive onboarding, adoption, retention, and expansion. Manage onboarding lifecycles, maintain HubSpot records, resolve customer issues cross-functionally, follow playbooks, identify upsell opportunities, and use data to reduce churn and improve customer satisfaction.

Lead Zipline's core product team to define and execute the 12–18 month roadmap, grow and mentor product managers, align strategy across Engineering and Design, and embed AI-first thinking into frontline workflows. Own customer-facing storytelling, drive outcome-focused prioritization, remove cross-functional blockers, and ensure roadmap delivery creates measurable revenue and customer impact.

Full-cycle accounting ownership including journal entries, reconciliations, month-end close, financial statement preparation, account variance analysis, audit support, GAAP compliance, and process improvements while collaborating with FP&A, Billing, and HR.

Handle inbound leads for promotional products, recommend customized solutions, close sales, maintain CRM records, provide customer support through order processing, contribute to product testing and market feedback, and support marketing and sales initiatives.

The Account Manager will manage customer relationships, ensuring satisfaction, guiding onboarding, driving adoption and upselling, while collaborating with internal teams to optimize user experience.

As an Account Manager at Zipline, you will manage customer relationships, ensuring satisfaction through onboarding, education, and support while driving adoption and expansion opportunities.

As an Account Manager, you will manage customer relationships, drive adoption, renewals, and support expansion strategies while serving as the primary point of contact for assigned accounts.

The Account Manager at Zipline will manage customer relationships, ensuring satisfaction through onboarding, renewals, and expansion while collaborating with internal teams.

Lead strategy and architecture for GTM and finance systems (Salesforce, NetSuite, Data360/Snowflake, Agentforce). Manage a Salesforce admin, design and operate autonomous Agentforce agents, ensure data governance and a unified customer profile, oversee API integrations and migrations, and build testing and release processes to maintain system integrity and compliance.

The Account Manager will manage customer relationships, ensuring satisfaction, onboarding, and expansion while acting as the customer's voice internally.