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Leads global sales strategy and commercial transformation for smart building solutions. Oversees sales teams, channels, key accounts, revenue and margin growth, CRM optimization, organizational integration, market expansion, and cross-business-unit collaboration. Develops unified sales offerings, transformation roadmaps, and scalable commercial frameworks while partnering with product, marketing, operations, customer support, and systems integration teams.

Designs and programs building automation control solutions for customers, including BAS architectures, network layouts, control drawings, and BACnet controller databases. Evaluates project feasibility, develops scopes and quotes, advises on product selection, supports system integration and troubleshooting, and collaborates with sales, project managers, partners, and OEMs. The role may include customer training, documentation, process development, and occasional travel to customer sites.

Leads system integration validation across Delta Controls products, services, and technology domains. Develops automated tests, frameworks, tools, and representative integration environments; identifies compatibility risks; troubleshoots complex cross-product issues; coordinates integration activities; supports release readiness; converts field issues into regression scenarios; and mentors team members. The role requires strong software development, test automation, networking, systems integration, CI/CD, and technical leadership experience.

Supports broad People and Culture programs, including full-cycle recruitment, onboarding, employee relations, performance management, learning and development, engagement, compliance, HR reporting, and policy improvements. Provides guidance to employees and managers, maintains confidential records, coordinates training, supports career development and succession planning, and delivers professional presentations. The role works closely with organizational leaders to strengthen culture and employee experience.

Develop, deploy, and improve internal AI tools and agents across business functions. Integrate AI with enterprise systems, implement security and responsible-use guardrails, evaluate emerging technologies, monitor performance and costs, and support scalable adoption. Identify AI opportunities, document solutions, train users, and collaborate with IT, cybersecurity, finance, and business stakeholders to ensure secure, practical, cost-effective implementations.

Support IT team with system and network administration tasks including phishing analysis, firewall and web-filter investigations, email and endpoint security, patching and MDT updates, basic VMware and Cisco UCM administration, routing/switching/wireless troubleshooting, hardware/software support, incident response, and process documentation.

Senior help desk team member providing Tier 1/2 support for endpoints, applications, and meeting room tech; administers Jira Service Management, Active Directory, M365 licensing, endpoint imaging/patching, and IT asset lifecycle. Coaches junior staff, monitors SLAs/metrics, maintains documentation and knowledge base, applies ISO 27001 controls, and assists with incident response and automation recommendations.

Own and standardize DevOps practice, enterprise tooling, CI/CD pipelines, and release management across product teams. Lead functional DevOps direction and mentorship, operate shared platforms (GitLab, SonarQube, Jenkins), and run the enterprise on-call/incident response program including runbooks, tooling, escalation, and post-incident reviews.

Develop and maintain AI-powered frontend features for the Canvas platform using React and TypeScript. Build conversational interfaces, integrate with backend APIs and AI services, implement real-time streaming (SSE/WebSockets), ensure performance, testing, CI/CD, and collaborate with AI, UX, and backend teams to deliver scalable, production-ready experiences.

Develop and deliver AI/ML features (LLMs, RAG, agent orchestration) including backend services in Python, integrate cloud services (AWS Bedrock), design knowledge bases and retrieval, improve prompts and agent reliability, review code, write tests and docs, mentor juniors, and participate in architecture and risk management.