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This job is a general application for potential future opportunities with itD, allowing candidates to express interest in various roles as they become available.

The Strategic Account Manager is responsible for client relationship management, account growth, and enhancing consultant engagement in the technology and social media sector, ensuring satisfaction throughout the consultant lifecycle.

Coordinate multilingual AI quality programs by managing vendor relationships, task pipelines, and workflows; triage and prioritize requests; monitor progress and tooling issues; analyze audit data and maintain scorecards; prepare documentation and reports; and support cross-functional collaboration to drive operational excellence.

Lead end-to-end hardware NPI and factory program execution for AI Factory pod, coordinating electrical, design, test, and manufacturing teams; manage contract manufacturer execution in China, risk and mitigation, executive reporting, factory readiness, and international travel during key build phases.

Lead payroll operations and payroll technology initiatives, administer and optimize payroll platforms, process multi-state U.S. payroll, troubleshoot systems, implement automation, maintain controls and documentation, partner with HR/Finance/Legal, manage vendors and audits, support global payroll efforts, and mentor junior team members.

Manage and conduct complex employee relations investigations end-to-end, advise and coach managers and employees, maintain case records, develop ER programs and training, collaborate with legal and cross-functional stakeholders, and leverage technologies to improve efficiency and employee experience.

Lead design, launch, and execution of GTM programs to accelerate sales and growth. Coordinate cross-functional teams, track KPIs, remove execution barriers, prepare executive presentations, and ensure accountability and program health.

Lead content execution for data center and service provider marketing: create and edit case studies, articles, blogs, social and email content; develop paid media copy; translate technical concepts into customer-focused narratives; manage the full content lifecycle; collaborate with product marketing, sales, and demand gen; analyze content performance and optimize for engagement and lead generation while managing multiple projects and deadlines.

Manage silicon development and NPI programs: lead vendors, track wafers/materials, maintain build schedules, mitigate technical and schedule risks, coordinate cross-functional teams, manage budgets and documentation to deliver engineering prototypes.

Drive demand forecasting and business planning for VR headsets and wearables. Build and maintain sell-in/sell-through forecasts, analyze sales performance, identify risks and opportunities, develop forecasting models from large datasets, support production and launch decisions, present insights to leadership, and create reports and dashboards while partnering with cross-functional teams.