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Serve as primary contact for channel partners in APAC, guiding them through renewals, tracking and reporting progress, entering renewals into the portal, using predictive analytics to identify opportunities, and providing coaching, administrative support, and documentation.

Manages partner renewal activities across the APAC region, providing proactive support, coaching, reporting, and administrative assistance. Tracks renewal opportunities and partner progress, uses predictive analytics to identify opportunities, enters renewals into portals, develops follow-up actions, documents issues, and cultivates productive relationships with partners, sales teams, and leadership. Requires English and Mandarin communication, accurate data entry, and proficiency with Google Workspace and Microsoft Office.

Build full-stack web products with substantial LLM functionality, including agentic workflows, tool integrations, structured outputs, and orchestration logic. Translate PRDs and UX mockups into polished prototypes and production systems, making independent product, UX, and technical decisions. Own features through deployment and iteration while collaborating with founders, designers, and stakeholders. Balance rapid AI-assisted development with security, reliability, maintainability, testing, and observability.

Leads a team of instructional delivery schedulers and oversees end-to-end training logistics, including session scheduling, learner enrollment, instructor assignments, rosters, records, and compliance documentation. Develops scheduling policies, resolves escalations, coordinates with instructors and content teams, tracks KPIs, supports LMS and scheduling technology solutions, and drives continuous process improvement across a high-volume training program.

Provides Tier 1 technical and operational support for VR end-users. Responsibilities include configuring and provisioning Quest devices, managing shipping, replacements, returns, inventory, and asset records, troubleshooting hardware, software, connectivity, and access issues, and assisting with onboarding. The role delivers phone, email, and ticket-based support, escalates complex problems, and contributes to user guides, FAQs, and standard operating procedures.

Identify and outbound-prospect target enterprise accounts, engage senior stakeholders, qualify opportunities via structured discovery (e.g., MEDDPICC), build multichannel outreach sequences, and create accurate handoffs to Account Executives to convert prospects into sales pipeline.

Founding sales hire responsible for creating market demand, building pipeline through outbound prospecting, running end-to-end enterprise renewal sales cycles, demonstrating platform value (including practical AI use), and shaping product and GTM strategy with the founding team.