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Authorize and verify Trade Finance, Retail Inland, and Forex transactions for compliance with FEMA, RBI, ICC, AML/KYC and internal policies. Ensure timely transaction processing, adherence to TATs, support branches, manage operational controls, assist audits, and maintain regulatory knowledge.

Act as Payments Functional Consultant: support project managers on payment module planning, finalize and document requirements, ensure sign-off, and apply expertise in core banking payments (RTGS, IMPS, UPI). Evaluate Flexcube functionality fitment for new CBS implementations.

The role involves monitoring payment processes, ensuring compliance, managing projects and audits, processing payments, and providing guidance on TDS and GST rules.

Supports trade finance, payment, and foreign exchange operations by reviewing transactions, verifying KYC, monitoring regulatory compliance, managing statutory documentation, and addressing audit observations. Provides customer support, market updates, branch assistance, credit-limit processing, and risk-mitigation insights. The role also involves customer visits, regulatory updates, mentoring, and completion of mandatory training.

Provide zone-level support for the Non-Resident (NR) channel: assist product training, client onboarding, and ongoing support; drive NR business objectives and NTB acquisition; support segment RMs in portfolio management and forex income generation; maintain client relationships, train branch staff, and monitor funding and account activation metrics.

The role involves servicing branch customers, acquiring new clients, executing cold calls, managing account operations, and cross-selling financial products.

Lead and manage a team of Regional HR Leads to meet staffing and recruitment targets, drive stakeholder management and HR business partnering, use data to inform decisions, monitor attrition and offer turnaround times, and implement remedies to staffing and retention challenges across the vertical.

Own channel sourcing and dealer empanelment, manage and motivate sales team to achieve targets, coordinate loan disbursement end-to-end, ensure documentation and compliance, hire and train sales staff.

Manage branch customer relationships and servicing, ensure audit and regulatory compliance, acquire new customers through outreach, complete AOF/KYC and CKYC processes, cross-sell insurance and investment products, activate digital banking, and manage assigned customer portfolios and service requests within required turnaround times.

Manage branch customer relationships and service delivery while ensuring audit and regulatory compliance. Responsibilities include customer acquisition through area mapping, cold calls, and BTL activities; completing accurate AOF, KYC, and CKYC submissions; cross-selling insurance and investment products; activating digital banking; and managing assigned customer portfolios, balances, usage, and service requests within turnaround targets.