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Manage day-to-day operations of a residential human services program: supervise staff, oversee client intake and individualized plans, ensure compliance and safety, manage budgets and personnel issues, coordinate community partnerships, provide crisis intervention, and report program outcomes.

Support Merakey's growth by conducting market research and competitive analysis, generating leads, maintaining pipelines, supporting acquisitions and RFP/grant responses, coordinating projects, representing the organization at events, and providing reporting and insights to leadership.

Perform administrative duties for client records: track document expirations in spreadsheets, submit records requests, manage opening/closing and storage of records, answer multi-line phone system, complete quality callbacks and client satisfaction surveys.

Manage and oversee a day program including supervising staff, coordinating activities, providing training, monitoring active treatment, assisting with ADLs as needed, maintaining program operations, and supporting program leadership to ensure high-quality services.

Perform administrative client-records tasks: track document expirations in spreadsheets, submit records requests, answer a multi-line phone system, complete quality callbacks and satisfaction surveys, and open/close and store client records appropriately.