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Manages day-to-day HR operations, recruitment, onboarding, employee relations, compliance, payroll and benefits administration, performance processes, engagement initiatives, reporting, and process improvement. Maintains confidential employee records, supports managers and employees, coordinates with Finance and external providers, and promotes a productive, inclusive workplace culture.

Provides administrative and operational support to the Sales team by managing leads, customer accounts, orders, reports, schedules, sales documentation, and data entry. Responds to customer inquiries, coordinates internal issue resolution, tracks sales performance, supports follow-ups and proposals, and maintains accurate records. Requires strong organization, communication in English and Spanish, customer service, analytical skills, computer literacy, and familiarity with CRM systems, spreadsheets, and presentations. The role is remote.

Provides administrative and operational support to sales teams by managing leads, customer accounts, orders, reports, documentation, scheduling, data entry, and customer inquiries. Coordinates with sales representatives, account managers, and internal teams to resolve issues, track performance, process orders, and maintain accurate records. Requires strong organization, communication in English and Spanish, customer service, analytical, and computer skills.

Provides administrative and operational support to the Sales team by managing leads, customer accounts, orders, reports, scheduling, data entry, documentation, and customer inquiries. Coordinates with sales representatives, account managers, Customer Support, Finance, Marketing, and other teams to resolve issues and maintain efficient sales processes. The role also tracks performance metrics, supports follow-ups and proposals, and maintains accurate confidential records.

Supports accounts payable, accounts receivable, billing, payment processing, reconciliations, discrepancy resolution, financial record maintenance, and month-end close activities. Uses QuickBooks Online, ServiceTitan, data analysis, and automation tools to ensure accurate transaction matching and reporting. Manages construction and job-cost accounting processes, including progress billing, change orders, retainage, supplier payments, customer receipts, and overdue balances.

Manage day-to-day HR operations, compliance, recruitment, onboarding, employee relations, performance programs, payroll and benefits administration, engagement initiatives, reporting, and process improvement. Maintain accurate confidential records, support employees and managers, coordinate with Finance and leadership, and help strengthen employee experience and retention in a remote environment.

Guides Agile teams using Scrum and Kanban, facilitates ceremonies, coaches teams and stakeholders, removes impediments, manages risks and dependencies, supports backlog planning, tracks delivery metrics, and drives continuous improvement. Partners with Product Owners, Engineering, Account Managers, and stakeholders to improve collaboration, transparency, predictability, and delivery outcomes across remote or distributed teams.

Guides Agile teams through Scrum and Kanban practices, facilitates ceremonies, removes impediments, coaches teams and stakeholders, manages workflow and delivery risks, supports backlog prioritization, monitors Agile metrics, and drives continuous improvement. The role partners with Product Owners, Engineering, Account Managers, and stakeholders to improve collaboration, transparency, team autonomy, and predictable delivery across remote or distributed teams.

Guide Agile teams through Scrum and Kanban practices, facilitate ceremonies, remove impediments, coach stakeholders, manage delivery risks and dependencies, monitor Agile metrics, and drive continuous improvement. The role partners with Product Owners and engineering teams to improve collaboration, transparency, team autonomy, workflow, and predictable delivery.

Generate qualified leads and schedule discovery meetings through high-volume cold calling, personalized email, LinkedIn outreach, voicemails, and persistent follow-up. Maintain accurate Salesforce activity records, collaborate with Sales and Marketing, support campaign messaging, and improve outreach sequences. This remote role requires strong communication, creative writing, organization, persistence, adaptability, and comfort using sales technology.