Assist members with credit/debit/ATM card accounts including dispute resolution, fraud investigations, card issuance/blocks/renewals, chargebacks, and provisional credits. Process card applications, order cards/PINs, maintain member files, monitor dispute trends, prepare reports, coordinate settlements, and provide timely, professional member support.

Provides front-line member service by opening and closing deposit accounts, processing transactions, maintaining records, resolving member issues, cross-selling products, and performing teller and notary functions. Acts as liaison between departments and may support lending and mortgage processes.

The Recruiter is responsible for sourcing candidates, facilitating interviews, assisting in onboarding, and managing employee relations and events.