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Provide exceptional branch customer service, open and maintain consumer and commercial accounts, process transactions, support audits and open/close procedures, mentor and train staff, enforce compliance and fraud prevention, and act as back-up to location supervisors.

The Senior Lender/Manager will develop and support bank lending processes, maintain banking relationships, execute sales plans, mentor staff, and oversee loan operations, while ensuring departmental alignment with strategic goals.

The Lending Officer develops and maintains banking relationships, compiles loan packages, negotiates terms, ensures timely loan closings, and supports community activities, with a focus on strategic goals.

The Operations Specialist mentors staff, assists with deposit processing, customer service, training, audits, and helps the Operations Supervisor as needed.

Provide daily client service and administrative support to Wealth Management Officers: respond to client requests, process deposits/transfers/trades, prepare account opening/closing documents, maintain client records, schedule reviews and appointments, conduct administrative Annual Account Reviews, and support office mail/telephone duties. Develop familiarity with ABWM processes and Global Wealth Enterprise Solution while maintaining confidentiality and strong client relationships.

Administer, maintain, and monitor enterprise collaboration platforms (Microsoft 365, Teams, SharePoint Online, Exchange Online, OneDrive, telephony). Troubleshoot and resolve system issues, manage Active Directory integration and permissions, perform patching/upgrades, participate in disaster recovery testing, develop PowerShell scripts/workflows, coordinate with vendors and Help Desk, and support after-hours or on-call activities.